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The “SAP Certified Application Associate – SAP Service Cloud 2111” certification exam verifies that the candidate possesses fundamental knowledge and proven skills in SAP Service Cloud project implementation. This certificate proves that the candidate has the core understanding required of an application consultant and is able to apply the associated prerequisite skills practically under the supervision of an expert consultant in a project environment. The certificate issued for passing this exam will be valid for 5 years.

SAP Certified Application Associate – SAP Service Cloud 2111

Service Objects (C4H510)

Service Elements and Notification (C4H440, C4H510)

Personalization and Extensibility (C4H440)

Reporting (C4H440)

Basic Setup Settings (C4H440)

Data Management (C4H440)

Service Business Process (C4H510)

Communication Channel and Knowledge Base (C4H510)

Maintenance Plan (C4H510)

User Management (C4H440)

Contracts and Ticket Hierarchy (C4H510)

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<ul><li>Purchase your SAP Certification exam attempt by choosing from the<a href="https://training.sap.com/content/purchase-certification-attempts" target="_blank"> available options</a></li><li>If you already purchased SAP Certification exam attempts, you could schedule your exam directly</li><li>If you have any questions, please read the<a href="https://learning.sap.com/frequently-asked-questions#sap-certification" target="_blank"> SAP Certification FAQ</a></li></ul>

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To complete this certification, we recommend you complete the following SAP Learning Journey which will help you cover all topics included in the exam.

How to prepare

How to prepare | SAP Certified Application Associate – SAP Service Cloud 2111

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Stand out in the tech industry with an application associate certification for SAP Service Cloud 2111. Enhance your skills and advance your career today.

Get certified in SAP Service Cloud 2111 | SAP Learning

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This exam requires you to stay current

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To keep your SAP Certifications up-to-date you only need to pass an associate exam once, but to maintain your SAP Certification, you are required to pass assessments to stay current when a newer version of a solution is released. In order to participate in the Stay Current program and access the Stay Current enablement and assessment, you will need at minimum an SAP Learning Hub Student, Solution or Professional edition.

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