Preparing Printing Scenario Pull Integration in the Customer Infrastructure

The SAP Cloud Print Manager for Pull Integration (SAP CPM for PI) can be downloaded directly from the SAP for Me or from the SAP S/4HANA Cloud Public Edition tenant using the Install Additional Software app.

When the user is forwarded to SAP for Me an authentication with a Universal ID is done.

Once you have downloaded the installation file for SAP Cloud Print Manager for Pull Integration, transfer it to the Windows server, which will be used for the installation.

The installation must be performed with administrator rights because once you install the SAP CPM for PI, several additional services for which administrator rights are needed are installed.

• Cloud Print Manager for Pull Integration - Installation and configuration

After the installation, launch the SAP Cloud Print Manager for Pull Integration with administrator rights. Then, it is connected to the print queue of the SAP S/4HANA system on one side and to the local printer on the other.

• Setting Up the SAP Cloud Print Manager for Pull Integration
• Working with the SAP Cloud Print Manager for Pull Integration
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Locate the SAP Cloud Print Manager for Pull Integration in the start menu or use the Windows search option. When the tool is started for the first time, use the option Run as administrator to get administrative rights. If not, you will get a corresponding message.

When the authentication is done successfully, the services of SAP Cloud Print Manager for Pull Integration should be up and running, indicated by a green color. Nevertheless, the areas for Runtime Systems and Print Queues are still empty. This is caused by the missing connection information in SAP Cloud Print Manager for Pull Integration.

To access the SAP S/4JHANA Cloud Public Edition tenant, a New ...Runtime System must be created using the menu. Most importantly, ensure you have the System URL, which can be retrieved from the formerly created Communication Arrangement.

For detailed information regarding different authentication mechanisms refer to the online documentation.

Use the Communication User formerly created in the context of the new Communication System. This is the technical user that the ​SAP Cloud Print Manager for Pull Integration will use​ to authenticate against the SAP S/4JHANA Cloud Public Edition tenant to retrieve output-relevant items from the referenced Print Queue(s).

n SAP S/4HANA Cloud Public Edition: Several printing statuses cater to different stages of the printing process.

• Pending:

  This status indicates that a print job has been created but has not yet been processed by the Cloud Print Manager. It remains in the queue and is awaiting further processing.

• In Process:

  When the Cloud Print Manager actively works on a print job, it is flagged with the In Process status. This implies that the system executes the steps required to send the print job to the designated printer.

• Completed:

  This status confirms that a print job has been successfully processed and sent to the printer. It indicates that the document has been printed without any issues.

• Error:

  If there are issues with processing a print job, such as connectivity problems or incorrect printer configuration, the job is marked with an Error status. This requires troubleshooting to resolve the underlying issues before attempting to reprint.

• Canceled:

  When a print job is manually terminated before completion, it is given a Cancelled status. This can occur due to a user intervention or configuration change.

• Retrying:

  In cases where a print job encounters temporary issues, the Retrying status might be assigned. This indicates that the system is attempting to reprocess the print job automatically after a failure.

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