Watch the video to dive further into building techniques and talk about troubleshooting methods as well.
Creating Tracked Events
Objective
After completing this lesson, you will be able to create custom tracked events using page views and jQuery.
Tracked Events Overview
Custom Tracked Events
Watch the following video to learn how to set up a custom tracked event.
How to Create a Custom Tracked Event
- Click CUSTOM SETUP.
- Type your new Tracked Event’s name into the name field.
Use a naming convention that indicates the user action the Event represents (for example, Documents Clicked).
- Select your Tracked Event’s definition from the Definition dropdown menu (see the following Available Event Types section).
- Select any desired properties to help define the Event (see the following Available Event Types section below).
- Click + ADD PROPERTY under the Event Properties section (optional—only available for click or input-type events).
- Click SAVE and you’re done.
Page View Definition
When creating a Page View Tracked Event there are 5 ways to identify the URL.
Take a look at how to set up each method for the URL.
- Full URL: http://shopme.walkme.com/product/jumpsuit?id=1234#product-description Domain http://shopme.walkme.com
- Path: /product/jumpsuit
- Query: ?id=1234
- Hash: #product-description
General Event Definition
Identify Clicks and Inputs like the Capture Event Method. Identify the element by text, class, id, or JQuery Selector.
WalkMe Event Definition
Create Tracked Events for WalkMe Elements too!
This is helpful to see how users move through a Funnel starting from a Launcher or ShoutOut.
Custom Event Definition
A Custom event can be any event that you chose to report to WalkMe, for example, it can be an event that is not available in the application and triggered by a back-end process through an API.
For more information of Custom Events see our support article: About WalkMe Custom Events.
Custom jQuery Selector Attributes
Watch the following video to learm more about adding custom jQuery selector attributes.
To add additional attributes for Insights jQuery Selectors click Settings, Environment Settings, and Collection Enablement.
From there, input your attributes, click Save, and publish to Production in the Editor for changes to go through.
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