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ST (MMCP-Storage) - 2024-05-08T16:26:03.055Z)

Weekly Assignment

Basics of Design Testing

Cancel the subsequent test session to spend more time with this participant.

Create a change request for the development team based on the ideas of the participant.

Thank the participant for his or her interest and emphasize that this is not the purpose of the test session.

Ask the project manager to join the test session to collect the ideas of the participant.

A participant wants to dive deeper into the design of your prototype to provide you with suggestions for improvements. What should the attitude of the moderator be?

Encourage the test participants when they make a step in the right direction.

Guide the participants through their tasks.

Reward the participant who completed the task first.

How should a good moderator behave during a test session?

You acknowledge the feedback as if it were the first time you had heard it.

You ignore the feedback, because you have already covered it in the previous sessions.

You ask the participant to talk about something else, because you have heard that already.

You tell the participant that the search bar is not part of the script.

Imagine that this is your fourth test session and you have constantly received feedback regarding the search bar. What should your attitude be when a new participant once again provides feedback about the search bar?

To get the participant’s overall feedback on the product

To select only the participants who would give positive feedback

To determine whether or not the participant would be a potential user of your product

To build a connection with the participant

To find out whether you and the participant have common interests

Why do you ask background questions at the beginning of a test?


An introduction of all the people in the room

The moderator’s opinion about the quality of the prototype

The information that it is the participant who is tested, not the prototype

What should be included in a proper introduction to a test session?


Even if the application is designed to be used in a stressful situation, the moderator does not put any emotional pressure on the participant.

The moderator tells the participant that there is no room for changes because the product is about to be released.

The participant has finished the task, but still clicks around on the screen. The moderator waits patiently just in case there is something the participant wants to say.

The participant criticizes the design a lot. The moderator thanks the participant for the valuable feedback.

Which of the following moderation approaches is wrong?

To synthesize the findings from your test session and present them to the team

To take notes of what the participants are saying

To decide on the location where the test session is going to take place

To send the dress code to the test participants before the test session starts

What is your role as moderator of a test session?
 

Knowledge quiz