Empowering Business Transformation Using SAP Business Suite

SAP is designing a system of collaborative Joule Agents that work within and across the suite to support all business functions, solving complex challenges and enhancing overall productivity. You only need a few skilled AI agents, grounded in precise data, guided by SAP's comprehensive business processes.

SAP uniquely turns AI agent technology into business value with:

• Breadth of applications and data : SAP offers the access to the most relevant and contextually rich data in your enterprise through the breadth of applications and data. This allows automation of tasks along all key business processes.
• Domain knowledge and process know-how: SAP provides unmatched understanding of business processes grounded in real-world process know-how and maintained in the SAP Knowledge Graph.
• Unified entry point with Joule: Joule is deeply integrated in the business applications, serving as the entry point to use AI agents across every corner of your business.

SAP Business Suite is more than just a collection of solutions; it acts as a transformation engine, promoting a cycle of innovation and continuous improvement.

Here's an overview of its strengths:

Unparalleled Applications: SAP’s business applications and technology platform work seamlessly together. They integrate every process from start to finish, ensuring every action generates trusted, business-critical data right at its source.

Unmatched Data: We centralize, harmonize, and enrich data within the SAP Business Data Cloud. Regardless of whether the data originates from SAP or non-SAP systems, we unify it into a single source of truth. This contextualized, reliable, and accessible data powers advanced AI-driven insights.

Unrivaled AI: SAP Business AI goes beyond basic automation. Using Joule, our AI copilot, employees can orchestrate intelligent agents to collaborate across functions. This approach breaks down silos and drives real-time, cross-enterprise optimization. While others might use AI in isolated areas, SAP integrates it throughout the organization, unlocking value and resilience at scale.

As AI refines processes, it generates richer data that supports even smarter decisions, perpetuating a cycle of innovation that is unmatched. This integration of applications, data, and AI is what sets SAP apart.

Embracing an AI-First mindset fundamentally changes our approach to product development. It's about transforming user interactions with SAP products, not just infusing AI into existing processes. We focus on clean data extraction, identify the right use cases, use cross-Line-of Businesses (LoB) AI scenarios, and integrate them seamlessly for effortless adoption. With AI-ready, managed, and accessible data, we unlock insights and empower informed decisions.

• Transforming User Experience: We integrate Joule as a colleague or copilot for every user on every device, enabling smarter operations, personalized experiences, and automated decision-making for our customers.

• Differentiated and Embedded AI: We deliver unparalleled AI-enriched insights through distinct capabilities like the SAP Knowledge Graph, Foundation Model, and SAP Business Data Cloud. These components allow us to embed advanced AI use cases within our applications, offering unique value and insights.

• Accelerated AI Development and Innovation: By harnessing our AI Foundation, we provide reusable AI capabilities that enable our developers to swiftly accelerate and harmonize AI product development across our portfolio.

This approach ensures a seamless suite experience across SAP’s product portfolio. Our focus is on providing integrated, end-to-end business processes supported by a harmonized data environment, intelligent insights, and a consistent user experience. We employ a robust customer engagement model to foster suite thinking, guide customers through suite-level integration, and incorporate their feedback across all solution areas.

• Integrated and Consistent User Experience: We facilitate seamless integration across our public cloud suite and provide a unified, intuitive user experience on every device. This ensures enhanced usability and satisfaction by minimizing disruptions and promoting a cohesive experience across all products.
• Configurable and Extensible Solutions: By leveraging SAP BTP, we offer a consistent framework that makes it easy for customers to extend and customize their solutions, ensuring flexibility and minimizing learning curves.
• Reliable and Secure Services: We consistently deliver highly reliable, performant, and secure services. By using centralized user management through SAP Cloud Identity Services, we enable seamless identity authentication and provisioning, enhancing customer confidence and reducing manual efforts.

The AI-First and Suite-First strategies seamlessly integrate AI agents into SAP, enhancing user experiences and decision-making with intelligent insights. They offer flexible, secure solutions across the product portfolio, leveraging SAP BTP for customization. These strategies empower AI agents to provide unique value and transformative insights, fostering cohesive and intuitive user interactions across all SAP solutions.

Together, these approaches accelerate AI development and innovation, providing reusable AI capabilities that enable swift alignment of AI product development across our portfolio. Flexible and extensible solutions ensure easy customization and minimize learning curves.

Additionally, reliable and secure services are delivered consistently, with centralized user management through SAP Cloud Identity Services, enhancing customer confidence and reducing manual efforts.

In sum, AI-First and Suite-First strategies enrich the capabilities of AI agents, empowering them to deliver unique value and transformative insights across all SAP solutions.