Provisioning Your Enviornment for SAP Emarsys Customer Engagement

Objective

After completing this lesson, you will be able to complete the provisioning, login, and initial credential setup required for a successful project.

Access to SAP Emarsys Customer Engagement

Following these steps will allow your environment to be provisioned on time.

Screen-shot of SAP for Me - Section System & Provisioning

Step1 - On contract start date, provision the system via SAP for Me.

Step 2 - Activate your Account Owner role following the instructions in the Activation Email (link valid for 30 days). Activate your Account Owner role

Step 3 - Follow this guide to activate your Emarsys add-on.

Step 4 - After completing the previous steps, check what’s next with the below guides. Getting started with SAP Emarsys Customer Engagement

By default, you are entitled to one production tenant, unless otherwise stated in your contract.

Tenant

After the contract starts, the IT contact in the contract can check and provision in SAP for Me under Systems and Provisioning. The handover email sent to the IT contact will contain information on the initial user name and link to the system.

Contact IT no longer valid

Before contract start date, use the Onboarding Token to change the assigned IT contact. After contract start date or if missing an email, create a case on SAP for Me

Conclusion

Understanding that you have 30 days from contract sign date will help your organization expedite the process to provision your tenant. Following the steps listed on this lesson will allow your environment provisioning.

Additional Information

Watch a quick series of videos to kick start your SAP Emarsys journey:

  1. Kickstarting Your Journey with SAP Emarsys Customer Engagement
  2. Introducing SAP Emarsys Home in SAP Emarsys Customer Engagement
  3. Introducing SAP Emarsys Management Pages in SAP Emarsys Customer Engagement
  4. Managing Contact Data (Contacts - Part 1) in SAP Emarsys Customer Engagement
  5. Using Personalization and Segmentation (Contacts - Part 2) in SAP Emarsys Customer Engagement
  6. Creating Emails with the Visual Content Editor in SAP Emarsys Customer Engagement
  7. Discovering the Emarsys Automation Solutions in SAP Emarsys Customer Engagement
  8. Using HTML Editor and Triggered Email in SAP Emarsys Customer Engagement
  9. Creating SAP Emarsys Forms in SAP Emarsys Customer Engagement
  10. Analyzing Contact Registrations and Email Performance in SAP Emarsys Customer Engagement
  11. Tracking Marketing Impact with Strategic Analytics in SAP Emarsys Customer Engagement
  12. Managing Deliverability in SAP Emarsys Customer Engagement
  13. Introducing Web Extend and Predict Data Sources in SAP Emarsys Customer Engagement

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