Knowledge quiz

It's time to put what you've learned to the test, get 8 right to pass this unit.

1.

The implementation partner can create a support case on the customer´s behalf.

Choose the correct answer.
2.

To initiate the SAP Field Service Management provisioning process, the IT contact needs to first request the SAP Field Service Management system(s) via SAP for Me.

Choose the correct answer.
3.

The Customer Onboarding Journey consists of three major touchpoints.

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4.

What resources are included in the SAP Onboarding Experience for all SAP customers? (There are 3 correct answers.)

There are three correct answers.
5.

Which support option should you use to reset the password of your S-user?

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6.

SAP for Me is the customer portal for the entire SAP Portfolio.

Choose the correct answer.
7.

Besides the SAP Field Service Management system, what is the other system that the IT contact also needs to access and complete additional steps to finish the provisioning process:

Choose the correct answer.
8.

SAP Trust Center is committed to transparency and providing reliable information on how SAP runs its cloud solutions.

Choose the correct answer.
9.

To access SAP for Me, the customer needs to have one of the following:

Choose the correct answer.
10.

If you're experiencing an issue with a functionality in your SAP solution, the SAP Get Support application is the right channel for product queries.

Choose the correct answer.

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