Access
Following these steps will allow your environment to be provisioned on time.
Step 1 - The IT Contact mentioned in the contract receives a Welcome E-Mail after the contract start date with key getting-started information.
Step 2 - Login into SAP for Me and start the provisioning process of your new SAP Sales Cloud and Service Cloud Version 2 solution.
Step 3 - After the provisioning process is completed, the IT Contact mentioned in the Order gets the Handover Mail with the initial user credentials.
Step 4 - After logging in, create an administrator before performing other tasks. The initial user will be locked after 90 days.Onboarding Guide for SAP Sales Cloud Version 2 - Creating Administrators
You can purchase SAP Sales Cloud and Service Cloud Version 2 with different combinations based on your requirements. You can review your entitlements in the sales order, in SAP for Me or by contacting your account executive team.
Tenant
Upon contract start date, an authorized S-user can check and provision the tenants in SAP for Me under System and Provisioning. The IT contact mentioned in the contract receives the credentials to login into the system after successful provisioning.
Contact IT no longer valid
Before starting the provisioning process, use the Onboarding Token to change the assigned IT contact. The Onboarding Token can be found on the sales order for your purchase.
Tokens can only be used once. Additionally, they must be used within two months of creation.
Conclusion
Understanding that you must go through SAP for Me in order to provision your environment will help your organization expedite the process to provision your tenant. Following the steps listed on this lesson will allow your environment provisioning.