The Onboarding Journey aims to guide you on your journey from contract start, to project implementation and go-live. You'll have clear guidance at every step of your journey, knowing what to expect ahead, and all the resources and services available. Customers who undergo a defined and structured onboarding process are far more likely to achieve first-time value and grow with SAP.
The Customer Onboarding Journey consists of four phases:
- Get Started with SAP: This initial phase is about creating the foundation for a successful project. Customers are introduced to the essential SAP tools and assets needed to access their SAP solution.
- Plan Your Implementation: Understand SAP best practices and the methodologies that you can leverage to help you launch your project. We offer services and assets to help you form your project team and set them off with a strong start.
- Get Enabled: Once your project is underway, the team may need support gaining the necessary knowledge and skills to effectively use your SAP solutions. The goal is to ensure that the team is confident and capable of leveraging SAP to its full potential.
- Prepare to Go-Live: Time to make sure that all systems are ready and that the team is ready to start using SAP. In this final phase, we show you how to prepare for a seamless transition and provide the resources you should use to run the day-to-day operations of your SAP solution.
