Choosing the right implementation partner is key to your business and project success.
Here you can find more details about the relationship between SAP and its partners and how to find the best partner to meet your unique needs:
- Know where to find authorized SAP Partners:
Using the SAP Partner Finder available on the SAP.com website, you can identify and select an authorized partner to support you throughout the implementation of your solution.
- Follow the best practices to find the best-fit partner:
Learn how to select an SAP partner based on the new Competency Framework. Understand how Competency and Specialization details can help you find the best-fit partner in delivering customer success based on expertise, proficiency, and maturity level with SAP software and technology.
- Authorize your partner to create cases on your behalf:
Once you have selected your partner and are ready to begin your project implementation, you can grant S-user ID access to your partner, allowing them to interact with SAP Support on your behalf. The Service Partner User Management application is the key enabler for enhancing support-related service quality, optimizing troubleshooting, and fostering collaboration between SAP and partners.
Additional Information
SAP KBA 2518600 - How to grant support authorization to a service partner S-user using the Service Partner User application (SPU function) - SAP for Me.