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Cloud Onboarding for SAP Sales Cloud and SAP Service Cloud
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Get started with SAP Sales Cloud and SAP Service Cloud
Get started with SAP Sales Cloud and SAP Service Cloud
Understanding Your Onboarding Journey
7 min
Learning about SAP Sales Cloud and SAP Service Cloud Solution
31 min
Understanding S-Users and SAP for Me
10 min
Provisioning for SAP Sales Cloud and SAP Service Cloud
8 min
Getting SAP Support
14 min
Finding Your Implementation Partner
5 min
Quiz
Plan Your Implementation
Preparing for Change
10 min
Planning Your Implementation with SAP Activate
25 min
Managing Your Project with SAP Cloud ALM
15 min
Utilizing SAP Trust Center
7 min
Quiz
Get Enabled
Leveraging SAP Enablement Resources
5 min
Discovering SAP Sales Cloud and SAP Service Cloud Key Functions and Features
59 min
Exploring SAP Analytics
20 min
Unlocking Artificial Intelligence's Potential in SAP (AI)
25 min
Quiz
Prepare to Go Live
Preparing for Cutover
5 min
Learning about Adoption
6 min
Requesting Continuous Quality Checks (CQCs)
5 min
Quiz
Get started with SAP Sales Cloud and SAP Service Cloud
Understanding Your Onboarding Journey
7 min
Learning about SAP Sales Cloud and SAP Service Cloud Solution
31 min
Understanding S-Users and SAP for Me
10 min
Provisioning for SAP Sales Cloud and SAP Service Cloud
8 min
Getting SAP Support
14 min
Finding Your Implementation Partner
5 min
Quiz
Plan Your Implementation
Preparing for Change
10 min
Planning Your Implementation with SAP Activate
25 min
Managing Your Project with SAP Cloud ALM
15 min
Utilizing SAP Trust Center
7 min
Quiz
Get Enabled
Leveraging SAP Enablement Resources
5 min
Discovering SAP Sales Cloud and SAP Service Cloud Key Functions and Features
59 min
Exploring SAP Analytics
20 min
Unlocking Artificial Intelligence's Potential in SAP (AI)
25 min
Quiz
Prepare to Go Live
Preparing for Cutover
5 min
Learning about Adoption
6 min
Requesting Continuous Quality Checks (CQCs)
5 min
Quiz
Knowledge quiz
It's time to put what you've learned to the test, get 8 right to pass this unit.
1.
I can listen to the webcast as many times as I want.
Choose the correct answer.
True.
False.
2.
I can schedule an Onboarding session for me and my team.
Choose the correct answer.
True.
False.
3.
Which support option should you use to reset the password of your S-user?
Choose the correct answer.
The Customer Interaction Center.
The SAP Get Support application.
4.
An implementation partner can create a support case on the customer's behalf.
Choose the correct answer.
True.
False.
5.
If you're experiencing an issue with a functionality in your SAP solution, the SAP Get Support application is the right channel for product queries.
Choose the correct answer.
True.
False.
6.
Who will receive the provisioning e-mail after the contract start day?
Choose the correct answer.
Anyone from the customer side.
The IT contact as designated in the SAP contract.
The CEO of the company.
7.
The embedded SAP Analytics Cloud in SAP Sales and Service cloud allows you to benefit from a seamless analytic experience with a limited set of SAP Analytics Cloud functionalities.
Choose the correct answer.
True
False
8.
To access SAP for Me, the customer needs to have one of the following:
Choose the correct answer.
S-user ID or Universal ID.
Cloud Administrator user.
Technical Administrator user.
9.
What resources are included in the SAP Onboarding Experience for all SAP customers? (There are 3 correct answers).
There are three correct answers.
Welcome e-mail.
Onboarding Resource Center.
Configuration Health Check.
1:Many Webcasts & Recording.