Access
Following these steps will allow your environment to be provisioned on time.
Step 1 - Perform initial login following the instructions provided in the provisioning email within 30 days. Use Initial User to Maintain Basic Configuration
Step 2 - Once you have logged in for the first time, create administration users to safeguard access. Request System Subscription from Service Control Center
Step 3 - Discuss with your implementation partner when to provision the follow-up system.
By default, you are entitled to one test tenant and one production tenant, unless otherwise stated in your contract. The test tenant is provisioned by SAP after contract start. The production system is not and will need to be requested by you.
Tenant
The IT contact person specified in your contract will receive a provisioning email sent from no.reply.provisioning@sap.com, sapcloudsupport@alerts.ondemand.com, or scc@sap.com. Please make sure to check your spam folder for these emails.
Contact IT no longer valid
Before contract start date, use the Onboarding Token to change the assigned IT contact. After contract start date or if missing an email, create a case on SAP for Me.
Conclusion
Understanding that you have 30 days from contract sign date will help your organization expedite the process to provision your tenant. Following the steps listed on this lesson will allow your environment provisioning.