Explaining Utilities Meter to Cash Process

Use the Periodic Billing Overview Fiori Application to review the status of the billing for specific billing cycle (i.e. Portion). From the application CSR will drill from the charts and tables, to details of the billing. List of installations/contracts, where meter billing orders are missing, are displayed using "Missing Billing Order" on tile "Unbilled Contracts". It will call Process Missing Billing Orders Fiori Application where meter reading order and billing order could be created.

As an alternative, Process Missing Billing Orders Fiori Application could be called from Fiori launch pad.

Click on Utilities Billing space.

Click on ''Periodic Billing Overview'' app

Click on icon (F4) to search for portion and scheduled billing date.

1. Enter Portion as P-ML
2. Click Go.

Select portion P-ML. Scheduled billing date is the one which is the next scheduled billing date after the last meter reading was recorded in billing history. In this case, select the last date of the previous month.

Click Go.

1. Periodic Billing Overview app will provide figures and graphics for the selected portion and scheduled billing date.
2. Click on a row listed by tile Missing Billing Orders which covers meter reading unit MRU-ML of installation.

Click on icon to select Portion from list.

Select the portion P-ML record.

In case too many records are displayed and cannot find your data, you include additional search criteria. To do so, use button Adapt Filters on top right. If it is not visible extend search criteria section by using down arrow. On the Adapt Filters popup click on search criteria you need, for example, Business Partner and use OK button. Then provide filter value, for example, the number of business partner and use button Go.

Click Adapt Filters.

1. Select check box for Business Partner.
2. Click Go.

Click Go.

1. Missing billing orders are listed based on selection criteria from the Periodic Billing Overview app. Additional selection criteria provided to narrow list. As an alternative "Process Missing Billing Orders" app could be called from Fiori Launchpad.
2. Click for the row which belong to contract/installation that billing order to be created.
3. Click Create Order.

Displays message for billing order creation. Click Exit to close the popup.

As it is displayed on additional tab page, close tab page to continue from Missing Billing Orders.

Click Go.

1. Missing billing order record is removed as order is created successfully.
2. Click on SAP logo to navigate to home page.

Meter reading results can be updated. That is also possible to use estimation. Validation for meter reading result will be executed. In case impalusible meter reading, those could be released immediately or could be saved as implausible.

Click Utilities Billing' Space.

Click Periodic Billing Overview app.

1. Figures and graphics are updated. Click Incomplete Meter Reading.
2. List provided by tile "Incomplete Meter Reading Results" could be also used. Click on row which is for meter reading unit of installation.

Click on ''Incomplete Meter Reading''.

1. To be able to create implausible meter reading and outsorted bill doc, enter a consumption which is above threshold. To make sure it will be outsorted during billing, enter a consumption as below on top of "Prev MR Result" available on screen. electricity: 60000 kWh gas: 60000 m3 water: 1000 m3 To find upper limit, click MR and enter a meter reading result above "Upper limit of MR".
2. Press Enter Key.

Click Save.

1. Click Exit.
2. As it is displayed on additional tab page, close existing tab page to continue from "Display Outstanding Billing Items".

Click back arrow to navigate to the Periodic Billing Overview screen.

Click on SAP logo to navigate to home page.

Click Utilities Meter Reading page.

Click Resolve Implausible Meter Readings app.

Click Adapt Filters.

1. Select Installation checkbox.
2. Click OK.

1. Enter Meter Reading Unit as MRU-ML.
2. Enter Installation.
3. Click Go.

1. Release Confidence is blank.
2. Click the SAP logo to navigate to home page.

Click ABAP Reporting.

1. Enter the program name REML_FILL_EABLCONSHIST.
2. Click Execute.

1. Enter Meter Reading Unit as MRU-ML.
2. Enter Installation.
3. Click the checkbox for Historical Results.
4. Click the checkbox for Current Results.
5. Click Execute.

We can see that one record has been selected.

Click the Back button to navigate to previous page.

Enter program REML_MR_IMPLSBL_RELPRED.

1. Enter Meter Reading Unit as MRU-ML.
2. Enter Installation.
3. Click the checkbox for Repeat Confidence Calculation.
4. Click Execute.

1. The release confidence has been determined.
2. Click the SAP logo to navigate to home page.

Click Utilities Meter Reading space.

Click Resolve Implausible Meter Readings app.

Click Adapt Filters.

1. Select Installation checkbox.
2. Click OK.

1. Enter Meter Reading Unit as MRU-ML.
2. Click Go.

Following Machine Learning reports will be executed automatically in the background as soon as implausible reads are created to determine the release confidence

"REML_FILL_EABLCONS HIST"

"REML_MR_IMPLSBL_RELPRED"

"Release confidence" column is updated.

If it is preferred to release without going into detail, line for relevant meter reading result can be selected and can be released using Release button on top right.

Click Edit.

1. Meter reading result can be manually changed or estimated.
   Note

   That could be released with high consumption to create outsorted billing document.
2. Click on Release and Save button.

Click Exit.

1. Click on Utilities Billing space.

1. Click on Periodic Billing Overview app. As an alternative, Fiori app Process Billing Order could be called from Fiori Launchpad.

1. Click on Billable.

1. Click on the arrow.

If billing document is not outsorted, then will continue with invoicing. Check the log after billing, if it is outsorted, you can see it there. Reconciliation key is provided based on customizing. In case it was used for the first time, once you click on Create Bill a pop-up will raise asking reconciliation key will be created. Click on Yes.

Then, you will be asked on a pop-up billing documents to be invoiced. Select/deselect based on which ones will be inclıuded in print document and click on Continue.

1. Click on Create Bill.

1. Click Yes on the Popup.

1. Click on Log.

1. Billing Document has been outsorted.
2. Click on back arrow to navigate to Periodic Billing Overview screen.

1. Click on Go to refresh the screen.
2. Outsorted Billing Document show as 1.
3. Click the SAP logo to navigate to home page.

1. Click Outsorted Billing Document.

1. Check if Release Confidence is not populated.

1. Click on ABAP Reporting.

1. Enter program REML_FILL_OUTBILCHAR.
2. Click on Execute.

1. Enter Portion as P-ML.
2. Enter Business Partner.
3. Select the checkbox for Historical Results.
4. Select the checkbox for Current Results.
5. Choose Execute.

1. Records have been inserted.
2. Click the Back arrow to navigate to previous screen.

1. Click the Back arrow to navigate to previous screen.

1. Enter program REML_BILLING_OUTSRTD_RELPRED.
2. Choose Execute.

1. Enter Portion as P-ML.
2. Enter Business Partner.
3. Choose Execute.

1. Release confidence determined.
2. Click the SAP logo to navigate to home page.

Resolve outsorted billing documents using machine learning is described. If billing document was not outsorted then skip this section. That is possible to skip those steps where machine learning determines release confidence.

1. Click on Utilities Billing Space.

1. Click on Resolve Outsorted Billing Documents app.

1. Click on Adapt Filters.

1. Click on the check box for Business Partner.
2. Click on OK.

1. Populate Portion as P-ML.
2. Enter Business Number created in pre-requisite steps.
3. Click Go.

Following Machine Learning reports will be executed automatically in the background as soon as Outsorted Bill Documents are created to determine the release confidence

REML_FILL_OUTBILCHAR

REML_BILLING_OUTSRTD_RELPRED

1. Release Confidence is populated. Note: If Release Confidence column is not showing, then please add it by clicking on settings icon.
2. Click on the arrow to view details.

If it is preferred to release without going into detail, line for billing document can be selected and can be released using Release button on top right.

In that case, need to call app Billing on Fiori Launchpad and create print doc as a separate step.

1. Click on Release and Create Bill.

1. Click Continue.

1. Click on Log.

1. Invoicing Document created successfully.
2. Click the SAP logo to navigate to home page.

1. Click the Utilities Billing space.

1. Click the Periodic Invoicing Overview app.

1. Click the icon to select Portion.

1. Enter portion as P-ML.
2. Choose Go.

1. Click the row which covers portion and scheduled billing date to be displayed.

1. Choose Go.

1. Periodic Invoicing Overview app will provide figures and graphics for the selected portion and scheduled billing date.
2. Scroll down.

1. Click AMOUNT2 in the Outsorted Items tile.

1. Click on the arrow to see the details of Invoicing Document.

1. Choose Release.

1. Reconciliation key is provided based on customizing. In case it was used for the first time, once you choose Release, a pop-up will raise asking reconciliation key is created. Choose Yes.
2. Choose Release.

1. It returns back to the Resolve Outsorted Invoicing Document list where processed print doc was disappeared.
2. Click the SAP logo to navigate to home page.

Print document generated will be displayed. header and items are reviewed.

1. Click on Meter Reading and Billing space.

1. Scroll down.

1. Click on Display Print Document app.

1. Type/select print doc number to be displayed. If you don't capture print doc number use search help. Provide business partner an/or contract account of data set and click Go button. Then select latest print document from list of selection.
2. Click on the icon.

1. Enter Contract Account.
2. Click Go.

1. Sort with Posting Date in descending order and select the latest Print Document.
2. Click OK.

1. Click on Display Print Document.

1. You can review print document header on the Hdr data tab.
2. Click the Document Overview tab.

1. List of items are provided on the Document Overview tab, and details of items on Doc. Lines tab.
2. Click the Billing Documents tab.

1. Billing documents included in print doc are available on Billing Documents.
2. Click the Posting Documents tab.

1. FI-CA documents included in print doc are available on the Posting Documents tabs.
2. Click the SAP logo to navigate to the home page.

Printout print document will generate spool request and print-out could be displayed.

1. Click on the Meter Reading and Billing space.

1. Scroll down.

1. Click Print Invoicing Document app.

1. Type/select print doc number to be printed. If you don't capture print doc number use search help. Provide business partner an/or contract account of data set and click Go button. Then select latest print document from list of selection.
2. Enter 01 as creation reason.
3. Click checkbox for Document posted.
4. Click on Print Parameters.

1. Print Parameters are populated based on customizing.
2. Click Continue.

1. Click Execute.

1. Click Log.

1. Check logs and click on back arrow to navigate to previous screen.

1. Choose the Display Document.

1. Choose Bill Preview.

1. Click the SAP logo to return back to Fiori Launchpad initial screen.

Business partner overview will allow to display financial records of the customer.

1. Click the Meter Reading and Billing space.

1. Click on Business Partner Financial Overview app.

1. Type currency as USD.
2. Type/search business partner.
3. Click Go.

1. Click on arrow for detailed overview.

1. Displays business partner financial data. You can scroll down or click on tabs to display items.
2. Click on SAP logo to navigate to Fiori home page.

Payment is posted to customer account to clear open items.

1. Click on Utilities Billing space.

1. Scroll down.

1. Click the Post Payment app.

1. Make sure New York branch is populated. If not, please change the cash desk from Menu.
2. Click To cash desk.

1. Type/select US01 as company code.
2. Enter Document Date and Posting Date.
3. Type/select USD as currency.
4. Enter Contract Account number.
5. Click Select Items.

1. Click on select all items icon.

1. Click the Activate items icon.

1. Click on back arrow to navigate to previous screen.

1. Update amount same as "payment amount" shown on right for full payment.
2. Click Post Online.

1. Click No.

1. Click the SAP logo to navigate to home page.

1. Click the Meter Reading and Billing space.

1. Click the Display Collection History app.

1. Enter Business Partner.

1. Payments done by customer are listed. Items of documents cleared by payment also provided as an hierarchy.
2. Click the SAP logo to navigate to home page.