Présentation du scénario de gestion
Compréhension du calcul de facturation dans le modèle de données de SAP Utilities
Compréhension des données de base de facturation
Exploration des majorations de remises
Analyse de la facturation
Exploration de la facturation manuelle
Explication de la facturation
Compréhension du pilotage du rapprochement
Compréhension des montants du versement partiel
Explication de l'impression de la facture
Explication des fonctions spéciales de facturation
Compréhension des statistiques de vente - Intégration des données et des analyses
Compréhension de l'extension et de l'extensibilité de la facturation et de la facturation IS-U
Compréhension de la facture d'ajustement - Recommandation pour le schéma de facturation
Présentation de la facture groupée
Explication de la facturation de la détermination du prix en temps réel
Compréhension du paiement anticipé
Exécution d'un processus du relevé à l'encaissement dans l'industrie de distribution

Performing Billing Reversal

Objective

After completing this lesson, you will be able to perform billing reversal

Reversal Process in Billing

Diagram showing Reversal Process in Billing: Initial billing document is marked for reversal, actions performed include reversal, change meter reading result, change rate category/type, and renewed bill created.
  • You can reverse a billing document more than once as long as it has not been invoiced. This is the case, for example, if the billing document was outsorted in billing.
  • The agent can reverse the billing document and carry out additional activities such as changing the meter reading result. Then the contract can be billed again.
  • The reversed billing document does not affect the customer, as nothing has been posted in the contract account and a bill has not been created.
  • Functions were added to the reversal process specifically for processing installation groups.
Diagram showing billing process involved in generating invoicing documents and sorting invocations or total reversals in SAP system.

There are two times at which a reversal is possible in the system. Reversal can occur after billing or invoicing. There are two possibilities for a reversal after invoicing: either a reversal of invoicing, or a full reversal (reversal of invoicing and of billing).

Diagram explaining Billing Reversal Elements in SAP. Billing Reversal leads to a Reversed Billing Document and a Billing Order. Notes: Reversed billing document is marked accordingly and billing order is restored.
List of reasons for reversal includes incorrect meter reading, estimation, meter issues, wrong meter read or rate, water pipe break, incorrect billing period, defective ripple control receiver.
Learning

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