Introducing the Business Scenario
Understanding Billing in SAP Utilities Data Model
Understanding Billing Master Data
Exploring Discounts Surcharges
Analyzing Billing
Exploring Manual Billing
Explaining Invoicing
Understanding Clearing Control
Understanding Budget Billing Amounts
Explaining Bill Printout
Explaining Special Billing Features
Understanding Sales Statistics - Data and Analytics Integration
Understanding IS-U Billing & Invoicing Enhancement and Extensibility
Understanding Backbilling - Recommendation for the Billing Schema
Introducing Collective Bill
Explaining Real-Time Pricing Billing
Understanding Prepayment
Executing a Utilities Meter to Cash Process

Invoice Reversal

Objective

After completing this lesson, you will be able to describe the invoicing reversal.

Invoicing Reversal Functions

Diagram illustrating processes for invoice and billing reversals, highlighting steps such as indicating documents, creating orders, and managing budget plans.

The reversal has to be carried out in a certain sequence. You have to start with the latest document and work backwards to earlier documents.

Reversal Process in Invoicing/Full Reversal

Illustrates the billing reversal process, showing steps like full reversal, document adjustments, and redoing billing/invoicing due to changes.

SAP delivers a sample workflow for bill complaints with the system (WS 20500045, ISUBIMRCOR02).

Billing Reversal/Adjustment Reversal

Illustration emphasizing that only individual billing adjustments are allowed, not full bill reversals, with a crossed-out bill document shown to emphasize this restriction.

In addition to full, billing and invoicing reversal, there is also an adjustment reversal function.

Adjustment reversal enables you to recalculate the time period of the adjustment reversal billing document and thus create a correction bill. It allows you to to recalculate the time period of the adjustment reversal billing document and thus create a correction bill. The billing order is reconstructed and marked with the old billing document number.

Rebilling

Illustrative flowchart showing steps for data adjustments and billing changes, emphasizing reversal, updating datasets, and the creation of revised billing documents.

When you rebill following an adjustment reversal, the billing lines of the old billing document are entered as negative along with the newly created billing lines. A differential bill is created.

The adjustment reversal can be carried out if, for example, there is only one incorrect billing document in the invoicing document. A full reversal would be unnecessary in this case.

Bill Correction

Illustration of an invoicing and reversal sequence highlighting a document marked for reversal. Arrows depict the flow between four documents. Further details in text.

The bill correction allows you to process multiple reversals in an overview.

All reversal options are integrated:

  • Full Reversal

  • Invoicing reversal

  • Adjustment reversal

Workflow diagram showing steps to address overestimated meter readings, process adjustments, and corrections with timeline and flowchart for billing and meter data reconciliation.

SAP delivers a sample workflow for meter overflow in estimation (assessing) with the system (WS 20500105, ISU_ASSESS).

The workflow is started if the event UtilContract.Assessed is triggered (overestimation of meter reading results). The event belongs to the business object ISUCONTRCT (utility contract).

You can use this workflow as a template to create your own workflow.

Summary

  • Invoicing creates the link to the Contract Accounts Receivable and Payable (FI-CA) component.
  • All billing documents of a contract account can be grouped together in one bill (optional).
  • Invoicing can clear and print contract account items.
  • Extensive outsorting options are available.
  • As well as an individual reversal, invoicing and billing can be fully reversed.

Identify the Differences and Effects of the Reversal

A customer has received a bill and does not agree with the meter reading billed. It is too high due to a bad reading. The bill is fully reversed and recalculated.

Steps

  1. The business partner’s existing bill must be checked and recalculated with the correct meter reading. Display the last periodic invoice document created in the previous exercise.

    1. On HOME page, select Print Document Display App (transaction EA40).

    2. Enter the Print Document Number created in the previous step and press Enter.

    3. Check the consumption billed for the customer.

      You can also find the invoice in the archive. Another possibility is to simulate the bill. This formats the form using data from the print document.

  2. Perform the bill correction process: reverse the identified bill and invoice and change the meter reading value to reflect the right amount. Enter today’s date as the Posting Date. Maintain a Reversal Reason. Choose full reversal option and reverse the documents. Enter a new meter reading value and save the changes. Rebill the customer.

    1. On HOME page, select Bill Correction App (transaction EABICO).

    2. Enter the Print Document Number created in the previous step and choose Execute.

    3. Enter today's date in the Posting Date field.

    4. Enter a reversal reason Incorrect Meter Reading.

    5. Select the checkbox FR (for all lines) for the invoice to be corrected.

    6. Click on the Reverse button and check the log below for success information. Press Enter to accept the message about reconciliation key if it appears.

    7. Click on the Display or Hide Meter Reading button.

    8. Note the line which is now available for meter reading editing (in the middle of the screen). Change the meter reading result to a value lower than the current one (for example, 350 kWh).

    9. Save the changes using the Save button on meter reading section.

    10. Back in the top section, click on the Bill button to execute the rebilling. View the log for further information.

    11. On the top session a new tab New Bill is available. You can view the new invoice through it. Compare the new invoice with the original invoice to identify any changes.

Learning

SAP FacebookSAP YoutubeSAP LinkedIn