Knowledge quiz

It's time to put what you've learned to the test, get 8 right to pass this unit.

How do organizational change management and the SAP Activate methodology relate to each other?

There are three correct answers.

The organizational change management framework is aligned with the SAP Activate methodology.

Each change management activity can only be started in a specific phase of the SAP Activate methodology.

Some change management activities are assigned to more than one SAP Activate phase.

The organizational change management framework is also suited for other project methodologies.

Which of the following statements describe the nature of organizational change management?

Choose the correct answer.

Having the right tools available ensures the success of organizational change management.

Organizational change management is only an attitude.

Organizational change management is a long-term endeavor.

Leaders don’t have to be involved in organizational change management.

What can you do as a change manager to reflect the agile implementation approach of cloud projects?

There are two correct answers.

I start with a detailed change plan for the entire cloud project because this provides clarity and direction.

I collect feedback at an early stage because this can reveal the need to adapt change management activities.

I plan regular update cycles upfront because they help to integrate new insights.

I avoid conducting lessons learned because they can significantly slow down change management activities.

What are the special characteristics of SAP’s organizational change management framework?

There are three correct answers.

SAP’s organizational change management framework supports an agile way of working.

SAP’s organizational change management framework is tailor-fit for the cloud context.

SAP’s organizational change management framework is only suited for large, complex cloud implementation programs.

SAP’s organizational change management framework contains best-practice tools and templates.

You are the responsible change lead for a cloud implementation and are asked to define the skill set for the local change agents. Which skills are required?

There are two correct answers.

The change agents should have a good knowledge about user roles and job profiles.

The change agents should have very good project management skills.

The change agents should have a hands-on attitude.

The change agents should have a very good local network.

You are asked how SAP’s organizational change management framework for cloud projects is structured. How should you respond?

Choose the correct answer.

SAP’s organizational change management framework consists of four dimensions.

SAP’s organizational change management framework consists of six dimensions.

SAP’s organizational change management framework consists of eight dimensions.

SAP’s organizational change management framework consists of ten dimensions.

As a change manager, which of the following should you accomplish at the beginning of a cloud implementation project?

There are three correct answers.

I conduct a thorough as-is analysis.

I try to manage expectations to create a realistic view on the added value of change management.

I develop the training content.

I identify and assign resources and define responsibilities.

The sponsor of a cloud implementation has some assumptions regarding the dimensions of SAP’s change management framework. Where do you agree?

There are two correct answers.

Change leadership targets at qualifying leaders to manage the change on their own.

Change communication targets at providing the right messages to the right people at the right time.

Change realization targets at identifying how different stakeholder groups will be impacted by the implementation of the new cloud system.

Change strategy targets at defining the added value of the cloud implementation for the company.

The project sponsor asks for your advice on how to integrate change management into the cloud project organization. Which options do you discuss with him?

There are three correct answers.

Organizational change management as a cross topic

Organizational change management as a matrix

Organizational change management as a staff unit

Organizational change management as a sub-project