Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle
Recognizing the Basic Features and Functions of the User Interface
Defining the Functional Capabilities of Lead Management
Defining the Characteristics of a Sales Opportunity
Examining Quotation Management Capabilities to Streamline Sales
Preparing Sales Contracts​
Determining the Key Stages in the Sales Order Process
Exploring Activity Management
Planning and Recording Site Visits
Planning and Forecasting Sales
Exploring Pricing Options
Exploring SAP Sales Cloud Add-Ons
Utilizing Reports and Analytics in SAP Sales Cloud

Connecting SAP Sales Cloud to the CX Portfolio

Objective

After completing this lesson, you will be able to determine how SAP Sales Cloud aligns to the greater CX Portfolio in order to deliver service and product excellence to customers.

Introducing SAP Sales Cloud

SAP Sales Cloud let's you spend more time building relationships and engaging with your customers.

Key Features

Let’s discuss some of the key features of SAP Sales Cloud.

Click on each icon to learn more.