Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle
Recognizing the Basic Features and Functions of the User Interface
Defining the Functional Capabilities of Lead Management
Defining the Characteristics of a Sales Opportunity
Examining Quotation Management Capabilities to Streamline Sales
Preparing Sales Contracts​
Determining the Key Stages in the Sales Order Process
Exploring Activity Management
Planning and Recording Site Visits
Planning and Forecasting Sales
Exploring Pricing Options
Exploring SAP Sales Cloud Add-Ons
Utilizing Reports and Analytics in SAP Sales Cloud

Connecting SAP Sales Cloud to the Sales Cycle

Objective

After completing this lesson, you will be able to utilize the key end to end documents and phases of the sales cycle in a typical business scenario to confidently interact with the customer and make a sale.

Illustrating the Sales Cycle

Let's see how SAP Sales Cloud aids with the sales process.

Sample Business Scenario

Now, we'll look at the company profile for Aspen Bicycles, the fictitious customer we’ll be using throughout the course.

Click on each icon to learn about Aspen Bicycles.