Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle
Recognizing the Basic Features and Functions of the User Interface
Defining the Functional Capabilities of Lead Management
Defining the Characteristics of a Sales Opportunity
Examining Quotation Management Capabilities to Streamline Sales
Preparing Sales Contracts​
Determining the Key Stages in the Sales Order Process
Exploring Activity Management
Planning and Recording Site Visits
Planning and Forecasting Sales
Exploring Pricing Options
Exploring SAP Sales Cloud Add-Ons
Utilizing Reports and Analytics in SAP Sales Cloud

Determining the Key Areas of the Sales Cloud User Interface

Objective

After completing this lesson, you will be able to determine the key activity objects in SAP Sales Cloud to have a successful customer relationship lifecycle.

Navigating the User Interface

Let’s start with becoming familiar with the SAP Sales Cloud User Interface.