Aligning SAP Sales Cloud with the CX Portfolio and the Sales Cycle
Recognizing the Basic Features and Functions of the User Interface
Defining the Functional Capabilities of Lead Management
Defining the Characteristics of a Sales Opportunity
Examining Quotation Management Capabilities to Streamline Sales
Preparing Sales Contracts​
Determining the Key Stages in the Sales Order Process
Exploring Activity Management
Planning and Recording Site Visits
Planning and Forecasting Sales
Exploring Pricing Options
Exploring SAP Sales Cloud Add-Ons
Utilizing Reports and Analytics in SAP Sales Cloud

Identifying Key Capabilities of Account Management

Objective

After completing this lesson, you will be able to examine key capabilities of account management to quickly see the most important information about your ongoing opportunities.

Working with Account Management Capabilities

Now we’ll look at the Account Management Capabilities of the SAP Sales Cloud user interface.​