Discovering the Use Case for the SAP CX combined with SAP Business Data Cloud and SAP Business AI

Objective

After completing this lesson, you will be able to explore additional solution capabilities when enhanced with the latest data and AI innovations.

SAP Customer Experience Solutions Additional Capabilities

In this lesson, we will discover the potential of next-level technologies for market expansion. Learn how SAP Customer Experience solutions, Joule, and SAP Business Data Cloud empower businesses to make intelligent choices for increased market share, minimized risk, and maximized revenue.

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Let's summarize what you've learned:

  • SAP Customer Experience solutions, Joule, and SAP Business Data Cloud support organizations in market expansion.
  • SAP Business AI allows companies to refine their market strategy and find new markets by merging internal and external data.
  • SAP’s approach involves five key steps: assessing performance and identifying rising demand, defining targeted markets and customer segments, preparing for market entry, automating targeted marketing campaigns and adapting expansion strategies with AI-driven analytics.
  • The five key steps help turn scattered insights into clear, data-driven tactics for entering new markets, thus maximizing growth and profitability.

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