Showcasing the End-to-End Capabilities for the CRO with SAP Business Suite

Objective

After completing this lesson, you will be able to use a solution demo to highlight key end-to-end processes of SAP Customer Experience.

End-to-end business processes

SAP Interactive Value Journeys are personalized, interactive experiences tailored to guide customers through digital transformation. These journeys provide tools, resources, and insights to help organizations achieve their specific business goals using SAP solutions.

In the following interactive experience, you will embark on a journey designed to provide you with a thorough understanding of how SAP Customer Experience (SAP CX) can transform your business. From initial customer engagement to final purchase and ongoing customer service, let's explore the powerful capabilities of SAP CX together.

E2E Sales Execution Powered by AI Playlist:

Plan Sales and Manage Performance

Market Products and Services (B2B)

Lead to Opportunity

Sell Products and Services

Transforming Customer Journeys with a Digital Omnichannel Strategy in Retail Fashion

Intelligent Omnichannel Service Execellence in Manufacturing

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