In this lesson, you'll learn about the Fiori UI key differentiators, the types of customers in the solution, and about account and contact creation.
Creating a new account
In the following video, you'll learn how to create a new account manually.
Introducing SAP Sales and Service Cloud
Preparing for the implementation project
Preparing SAP Sales and Service Cloud to meet the customer's needs
Creating and managing business roles
Managing master data
Discovering integration
Transferring data to SAP Sales and Service Cloud
Configuring personalization and extensions
Integrating mobile devices with SAP Sales and Service Cloud
Utilizing reports and analytics
Preparing to Go Live
Introducing SAP Sales and Service Cloud
Preparing for the implementation project
Preparing SAP Sales and Service Cloud to meet the customer's needs
Creating and managing business roles
Managing master data
Discovering integration
Transferring data to SAP Sales and Service Cloud
Configuring personalization and extensions
Integrating mobile devices with SAP Sales and Service Cloud
Utilizing reports and analytics
Preparing to Go Live
Discovering accounts and contacts
Objective
After completing this lesson, you will be able to create a new account and link to a contact person and account team.