Introducing SAP Sales and Service Cloud
Preparing for the implementation project
Preparing SAP Sales and Service Cloud to meet the customer's needs
Creating and managing business roles
Managing master data
Discovering integration
Transferring data to SAP Sales and Service Cloud
Configuring personalization and extensions
Integrating mobile devices with SAP Sales and Service Cloud
Utilizing reports and analytics
Preparing to Go Live

Discovering mashups

Objective

After completing this lesson, you will be able to integrate data from SAP Sales and Service Cloud with data provided by an online web service or application.

Discovering mashups

Mashups

Mashups are used to integrate data from the SAP Sales and Service Cloud solution with data provided by an online web service or application.

Mashups can include web searches, company or industry business information, or online map searches.

Preconfigured mashups

URL Mashup

In the following video, you'll learn how to create an HTML mashup.