Artificial Intelligence (AI) is already impacting how we work. According to research by the SAP SuccessFactors research team, 80% of employees feel optimistic about Artificial Intelligence in the workplace.
Organizations trust SAP with their most critical data and processes because we know how to build and operate powerful and trusted solutions, including AI, that touches their most important data and systems.
SAP Business AI is aimed to make our business applications more intelligent, infusing AI technologies into our applications, including Joule, the copilot that truly understands your business.
Systems of AI Agents
Today’s complexity demands more than incremental fixes—it requires a bold shift to a new era of enterprise management. Systems of AI agents embedded into SAP applications and fueled by context-rich business data will make businesses unstoppable. Powered by accurate data from both SAP and non-SAP sources, SAP’s unrivaled AI agents deliver a unique advantage in cross-function collaboration, leveraging integrated data to enable smarter decisions and transformative outcomes.
Think of each agent as a specialized AI service—finance, procurement, HR, or supply chain—constantly communicating and learning in real time. Unlike standalone bots, these agents work as a coordinated network, each taking cues from the others. A sudden shift in demand might trigger the supply chain agent to reallocate resources, the finance agent to update projections, and the workforce agent to recommend additional staffing. All of this happens simultaneously, connected by the unified data and solid applications provided by SAP.
The result is an enterprise that adapts on the fly, with AI-driven insights fueling decisions at every step. Processes that once took hours of back-and-forth now happen in moments, freeing people to tackle higher-value work and drive true innovation.
How Joule can improve the employee experience in the area of core HR and payroll
Joule is an AI copilot that uses natural language processing to revolutionize how users interact with SAP business systems, providing employees and managers with an AI assistant that enhances experience while reducing manual HR efforts. Joule is designed to maximize self-service, with natural language processing as well as the ability to integrate with existing ticketing platforms when human intervention is required. For example, employees using Joule can easily view and change personal information in Employee Central, such as home address or pronouns, or retrieve information, such as pay slips.