Introducing Travel and Expense Solutions
Connecting Concur Travel & Expense to End-to-End Business Process
Exploring the Key Products of Concur Travel & Expense
Extending the Value of SAP Cross-portfolio Components with Concur Travel & Expense
Connecting Concur Travel & Expense to Industries

Differentiating Business Value Drivers and Benefits of Concur Travel & Expense

Objective

After completing this lesson, you will be able to differentiate SAP's business value drivers and benefits of SAP Concur solutions.

SAP Concur Business Drivers

In 2022 SAP Concur and our partner IDC conducted in-depth interviews with worldwide organizations using SAP Concur solutions for business travel and expense management. Read the full report: "The Business Value of SAP Concur Solutions for Optimizing Travel and Expense Operations".

IDC’s analysis found that the organizations who took part in the report realized significant value from SAP Concur solutions by:

  • Fostering greater business efficiencies in travel and expense management and providing significant time savings for professional staff.
  • Increasing the productivity of finance and travel support staff responsible for processing business travel and expense reports.
  • Enabling business travel savings based on the easier implementation of and compliance with organizational travel policies while also minimizing data loss.

Business Value Highlights

The image shows improvements in business travel and expense management: 628% three-year ROI, 5.3 months to payback, $777,000 annual savings, 36% more efficient expense report handling, 54% less time to book trips, 43% less time to fill out expense reports, 48% more efficient users, 32% more employees following policies, and 65% more compliant expense reports.

Here are some specific ways SAP Concur solutions drive value for businesses who want to optimize the management of their travel and expense management process.

Customer SatisfactionGlobal 99% Customer retention rate.
Productized SAP Integrations
  • SAP delivered & maintained integration with SAP S/4HANA, SAP ECC, SAP Business ByDesign, SAP Analytics Cloud, and SAP Task Center.
  • Ongoing development of new integrations and alignment across SAP Cloud solution suite.
Global Solution
  • Native functionality for global tax regulations. travel allowances and per diems, and ESG compliance.
  • Deployed in 150 countries and 30 languages.
  • 24x7 global customer service support staff and offices.
Controls and Compliance
  • Streamline and simplify the VAT reclaim process.
  • 62% more employees follow travel and expense policies.
  • Reduce accidental and deliberate fraud.
  • Reduce regulatory fines.
Spend Governance
  • Reduce maverick spend.
  • Increase Accounts Payable efficiency.
  • Reduce non-PO approval times.
  • Visibility into spend as and when it happens.
Employee Experience
  • Easy-to-use mobile tools when travelers are on-the-go.
  • Reduce the time that it takes to submit an expense report.
  • Speed up reimbursement time.
  • Consumer-like apps to enhance the travelers experience.
Agility and Resilience
  • SaaS solution that grows with a business.
  • Transaction pricing to benefit all sizes of customer.
  • Maximize rebates and corporate rates.
  • Make VAT reclaim easier.
Easy DeploymentA typical implementation project is between 6-8 weeks.
The Expense Report that Practically Writes Itself
  • AI embedded throughout the porfolio.
  • OCR technology to photo receipts, categorize the expense, and upload it automatically to an expense report.
  • Travel preferences speed up travel booking.

Summary

  • SAP Concur solutions deliver high return on investment, significant cost savings, and greater efficiency in travel and expense management.
  • Integrations with SAP applications and global functionality enable compliance with tax, regulatory, and ESG requirements across multiple countries.
  • Automated controls and real-time visibility reduce policy violations, fraud, and regulatory fines, improving overall spend governance.
  • User-focused features such as mobile tools, AI automation, and fast reimbursement enhance the employee experience and simplify reporting processes.
Learning

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