Extending the Value of SAP Cross-portfolio Components with Concur Travel & Expense

Maximizing the Value of SAP Concur Solutions with SAP Business Suite

Objective

After completing this lesson, you will be able to combine SAP Concur solutions with SAP Business Suite to maximize the cloud transformation.

The Benefits of SAP Concur Solutions Within the SAP Business Suite

SAP Business Suite

SAP Business Suite is a comprehensive set of integrated solutions, combining cloud ERP, business applications, and a powerful technology platform to seamlessly connect and enhance every function across business end-to-end. Fueled by the world’s richest business data and meaningful Artificial Intelligence, SAP Business Suite empowers customers to scale, innovate, and deliver exceptional value—faster and easier than ever. By integrating applications, data, and Artificial Intelligence across all functions, SAP Business Suite turns individual strengths into a collective advantage.

SAP Business Suite offers SAP Finance packages designed to address the challenges faced by key business personas, such as CFOs, CROs, and CPOs. These challenges include disconnected finance-centric, cross-enterprise processes and a lack of visibility or data confidence to make informed decisions. To tackle these issues, SAP provides SAP Finance Base and SAP Finance Premium, which can be further extended with add-ons.

SAP diagram of Business Technology Platform: Business Data Cloud and Cloud ERP at the center with finance, spend, supply chain, HCM, and customer experience domains, wrapped by ecosystem and transformation management, and topped by Joule for AI‑powered processes.

SAP Finance Premium

SAP Finance Premium includes Concur Expense, allowing seamless expense capture, compliance, and integration with core financial processes. Powered by SAP Business Data Cloud and SAP Business AI, these applications connect every part of the business, turning data into insight-driven decisions and unlocking efficiencies across operations, reporting, and planning. The offering features transparent per-user pricing, detailed entitlements, and a nested licensing model to simplify the customer experience. Partners benefit from significant opportunities to add value, drive adoption, and support customers’ transformation journeys with comprehensive, integrated ERP and expense management capabilities.

Review the following video to learn more about Concur Expense and SAP Finance Premium.

SAP Finance Premium is designed to transform financial operations through intelligent business networks, automated customer engagement, and strategic decision-making capabilities powered by enterprise-wide planning. This premium package builds upon the foundation established by SAP Finance Base, offering enhanced functionality for organizations seeking to use finance as a competitive advantage.

Diagram showing SAP Finance Premium as SAP Finance Base plus features: lead to cash with CRM sales and subscription billing, enhanced procurement, working capital management, project and resource management, and expense management.

Expense data is fully integrated into a single, connected spend management system so organizations can manage their employee spend quickly, simply, and accurately. With total visibility of employee expenses, leaders can confidently evaluate trends and identify potential cost savings.

Combining SAP Finance Premium and Concur Expense empowers businesses to:

  1. Increase data visibility and access near real-time data synch across all employee spending, including corporate credit cards, for better decision-making.
  2. Gain accurate integration of payroll, exchange rates, and financial postings of cash advances and expense reports for faster payments with a connected spend management process.
  3. Eliminate tedious tasks, such as manually completing and submitting expense reports, for increased productivity and an improved employee experience.
  4. Future-proof the business and increase organizational agility with preconfigured industry best practices, continuous innovation, and security updates.
  5. Enable growth while on the go with the SAP Concur mobile app, where you can submit and approve expenses, and much more.
  6. Fast Track their cloud ERP transformation with a proven implementation process, adoption acceleration services, and secure native integration between SAP S/4HANA Cloud Public Edition and Concur Expense.

The Concur Expense Entitlement in SAP Finance Premium

Detailed Entitlements

When qualifying a customer's needs for SAP Finance Premium, it's important to understand the two primary packages: Finance Base and Finance Premium. The Finance Premium package is a superset, containing all the functionality of the Base edition while adding advanced capabilities like Concur Expense. Entitlements for each feature are defined by a specific metric; some are unlimited, others have a fixed quantity like a set number of users or reports per month, and a few key services operate on a tiered model.

A table comparing the features, entitlements, and metrics for SAP Finance Base and Finance Premium packages, with details on tiered services like Subscription Billing and Central Invoice Management.

Concur Expense Entitlement

The Concur Expense entitlement in SAP Finance Premium means that customers can now easily benefit from the advantages of integrated expense management tools within SAP Cloud ERP.

The Concur Expense entitlement in SAP Finance Premium is as follows:

  • Concur Expense Professional - 100 submitted expense reports per month.
  • SAP Concur mobile app.
  • Cognos - Analysis reporting.
  • Native Integration (ICS) with SAP S/4HANA Cloud Public Edition.

Caution

This entitlement does not include OCR receipt capture functionality via ExpenseIt or Concur Travel.

Who Is Eligible for the Entitlement?

  • Net new Concur Expense customers only.
  • New SAP Finance Premium customers.
  • Countries where Concur Expense is sold.

Customer Considerations

  • 100 monthly expense reports for the initial term of the SAP Finance Premium contract, renewable with that renewal.
  • The entitlement is only for one country or entity only.
  • The entitlement of 100 expense submissions is per customer, and not per user of SAP Finance Premium.
  • If a customer submits more than 100 expense reports per month, incremental transaction fees are charged.
  • Ability to purchase additional transactions and services (such as ExpenseIt or Drive).
  • Implementation fees for Concur Expense applies. A customer may contract with SAP Concur Services to deliver the project at a cost of USD $10,000. Customers can also choose to work with an SAP Concur Certified Implementation Partner.

SAP Finance Premium and Concur Expense Entitlement Process

Review the process that customers follow to activate the Concur Expense entitlement in SAP Finance Premium.

A four-step diagram illustrating the SAP Finance Premium Entitlement Process: 1) customer purchases SAP Finance Premium, including Concur Expense; 2) customer implements SAP Cloud ERP over 6-7 months with partner support; 3) customer prepares to activate SAP Concur services, engaging SAP or a partner; 4) opportunities for SAP Concur add-ons or upselling, often included in the premium package

Summary

  • Concur Expense entitlement in SAP Finance Premium provides integrated expense management with 100 expense reports/month, SAP Concur mobile app, Cognos reporting, and native SAP S/4HANA Cloud integration.
  • The entitlement is for new Concur Expense and SAP Finance Premium customers in eligible countries, covering one country/entity per customer.
  • An SAP Concur contract must be signed before activating the Concur Expense entitlement.
  • Additional expense reports beyond 100/month incur extra fees, and customers can purchase more transactions or services; implementation fees apply.
  • Activation involves purchasing SAP Finance Premium, implementing SAP Cloud ERP, preparing to implement Concur Expense, and considering add-ons or upselling opportunities.

Recommended Add-Ons for SAP Finance Premium

Additional Solutions

Customers can purchase additional SAP Concur solutions to complement the Concur Expense entitlement alongside an increased number of transactions of Concur Expense. Recommended solutions are:

Diagram showing different SAP Concur integration scopes and entitlements, including standard and customized service offerings, transaction limits, and included features like expense, audit, intelligence, and user support desk.
SolutionBenefit
ExpenseIt

Available in the SAP Concur mobile app, ExpenseIt makes it simple to take a photo of a receipt and automatically create and categorize expenses.

User Support Desk

User Support Desk gives customer's employees access to dedicated, 24/7 support from knowledgeable SAP Concur experts.

Intelligence

Leverage reporting tools and dashboards to highlight insights that drive better decisions.

Intelligent AuditIntelligent Audit helps drive compliance, identifies potential fraud, and minimizes workloads by leveraging an intelligent technology solution and human auditors to help protect a business from fraud and ensure proper spend.

For further information about these recommended solutions, refer to the SAP Concur website.

The SAP Business Suite and Concur Expense Interactive Value Journey

Let’s bring the power of Concur Expense and SAP Business Suite to life through an Interactive Value Journey. Follow the value journey from an employee creating an expense report, through the approval process, to how it’s displayed in financial reporting.

Interactive Value Journeys (IVJ) offer a consistent and customizable approach to value-centric storytelling, tailored to specific personas and contexts. They help you understand SAP's portfolio and its business value. This self-guided experience highlights how SAP's end-to-end process solutions optimize business operations.

Begin the value journey by learning about the different personas involved in this expense process, and then move through the product demonstration videos to see the solution in action.

Concur Expense and SAP Business Suite Interactive Value Journey

SAP Business Suite Customer Success Stories

The image features the logo of Cirque du Soleil, which consists of a stylized sun with rays extending outward, enclosed within a circular design. Below the logo, the text CIRQUE DU SOLEIL is written in capital letters. The overall color scheme is gold and white.

As part of their overall intelligent enterprise journey, Cirque du Soleil relies on SAP Concur and RISE with SAP to navigate global compliance, negotiate better rates with suppliers, and simplify expense reporting for its staff and performers.

Watch the video and read more about the project here: www.sap.com

PwC black and white logo showing PwC and a drawing of a stylized office building.

To provide common service levels to clients in all of the 155 countries it serves, PwC launched a comprehensive digital transformation to achieve one standard global technology base. Combining SAP Concur solutions with SAP S/4HANA Public Cloud, PwC now has one expense management platform across their global organization.

Read more about the project here: PwC and SAP - A Digital Transformation.

Summary

  • SAP Business Suite integrates cloud ERP, business applications, and technology to connect and optimize all business functions.
  • SAP Finance Premium, including Concur Expense, provides advanced, integrated financial and expense management for better decision-making.
  • Concur Expense entitlement includes 100 expense reports per customer per month, mobile app access, analytics, and native integration with SAP S/4HANA Cloud.
  • Additional solutions can be bought to add to the value of Concur Expense: ExpenseIt, Intelligent Audit, Intelligence, and User Support Desk.
  • Customers benefit from increased data visibility, automation, improved productivity, and future-proofed financial processes with SAP Finance Premium and SAP Concur solutions.