AI has been a core feature of SAP Concur solutions for over 10 years and will continue to drive innovation across our products. There are three key areas where AI is shaping our future road map. They are top of our development list because they solve problems, add insights, and simplify use:
- Accurately estimating travel costs. Fill in dates, locations, and other fields, and a mix of large language models, traveler data, policies, and other sources estimates flights, hotels, meals, and car rentals. Even simpler, the traveler just types in a sentence to supply the details.
- Effectively itemizing receipts. Accurately itemizing hotels and other receipts is a challenge for automation and humans. A combination of OCR and AI models can vastly reduce the errors and time spent.
- Easily processing mobile expenses. Snap a picture of a receipt, tell the solution to create an expense item, and then quickly correct it if needed. Handled by generative AI, this can be done in multiple languages, speeding up and easing implementation.
Let’s take a look now at a video that showcases these future developments.
Summary
- AI in SAP Concur solutions improves travel cost estimation, receipt itemization, and mobile expense processing.
- Automated processes save time, reduce errors, and simplify travel and expense management for users.
- Connected ecosystem enables automatic receipt collection from travel partners and integrates data into expense reports.
- Employees and companies benefit from easier reimbursements, better compliance, and more time for important tasks.
For an up-to-date future road map of SAP Concur solution developments, review the SAP Concur External Road Map.