Configuring the Approval Workflow Feature

SAP Revenue Growth Management workflows define a structured series of steps or processes that guides users through key activities within the app to create, approve and release promotions, adhering to the hierarchy of the various user personas within the CPG company.

These workflows also enables automation within the process through fully automated or conditional user actions.

These workflows are only applied to a promotion type configuration profile.

• Alignment with the internal hierarchy of plan approval process.
• Streamline the approval process through a specific list of user actions.
• Increase the efficiency of the approval process through automation.

1. A KPI profile can include multiple KPIs that are available in the KPI configuration service.
2. Once KAM creates a promotion of that specific promotion type, only those KPIs that are added to the selected KPI profile are available on the UI to select and view. This helps streamline the set of KPI KAMs can view to aid the planning process.
3. However, a KPI profile can be assigned to multiple account plan types or promotion types or both.

User Hierarchy

• SAP Business Process Automation ensures the workflows follow the hierarchy of the user mentioned in the responsibility areas.
• Differentiate users who participate in promotion reviews and approvals, and who are kept in the loop of the planning process.

Business Process Alignment

• Auto-approval and conditional approval of promotions.
• Mandatory approvals.
• Email notification to keep certain user personas in the loop of the planning process.