The comprehensive phase-based process supports you in the maintenance of technical objects. Maintenance requests and orders are processed according to nine phases.
All maintenance orders of the Reactive Maintenance and Proactive Maintenance order types are processed with additional planning, approval, preparation, scheduling and execution steps that are also reflected in additional system statuses.
The maintenance process supports the following order types:
Reactive Maintenance: The process that involves this order type allows you to perform maintenance of technical objects whenever a breakdown or a failure occurs. This process helps you reduce an asset’s downtime and increase productivity.
Proactive Maintenance: The process that involves this order type allows you to prevent the failure or breakdown of an asset by implementing preventive maintenance and using proactive measures. This ensures that the assets are well utilized and are available. It encourages optimal performance of assets and reduces cost by minimizing breakdowns.
