Knowledge quiz

It's time to put what you've learned to the test, get 8 right to pass this unit.

What options do you have when creating a credit memo request?

There are three correct answers.

Creating independently

Creating with reference to a preceding document

Overwriting the default values and entering new data

Waiting for the system to prompt for creation

Using predefined templates

Which of the following tasks can be done in 'My Inbox - All Items' app?

There are three correct answers.

Forward a task to other users for processing

Save draft tasks for future review

Automate repetitive tasks

Process several tasks of the same type at once

Suspend a task for a certain amount of time

After creating a customer project, which different streams are possible afterwards in sales order processing?

There are three correct answers.

Process with an existing debit memo request.

Process with a new debit memo request, which is created manually.

Process with an existing credit memo request.

Process with a new credit memo request, which is created manually.

A Billing Specialist – Projects can check which of the following types of amounts in the Manage Project Billing app?

There are four correct answers.

Unbillled

To be Billed

Billing in Process

Billed

Billing Due

What are the main steps involved in Sales Order Processing?

Choose the correct answer.

Purchasing of stock inventory.

Managing sales orders and resolving sales order issues.

Hiring new sales staff.

Marketing the sales of the service.

Training staff in sales techniques.

What are some of the actions you can take in the Sales Order Fulfillment Issues app?

There are two correct answers.

Cancel your view and restore the original settings.

Generate a list of all sales documents due for billing.

Resolve sales order issues and navigate to the Track Sales Order Details app.

Make coffee.

Change the sales order to Edit.

A Billing Specialist – Projects prepares and monitors the billing for which billing element contract type?

There are four correct answers.

Fixed Price

Usage-Based

Time and Expense

Periodic Services

Scale Rate

Which information must be provided at the header level when creating a credit or debit memo request?

There are three correct answers.

Ship-to party

Customer reference date

Item category

Sold-to party

Invoice amount

In credit memo requests, how can the system determine default values for the sales area?

Choose the correct answer.

From external market data

From user-specific parameters

From previous sales records

From current market trends

From prior credit requests

10.

What is the primary purpose of the Manage Billing Documents app?

Choose the correct answer.

Manage warehouse inventory.

Recruit new employees.

Manage invoices, invoice cancellations, credit memos, and other billing documents.

Schedule jobs in the manufacturing process.

Conduct market research.