The Sales Process
Note
See the following video to learn more about the sales process (order-to-cash) and which functions are included in SAP S/4HANA Sales:
Summary
- A sales and distribution process can be triggered by presales measures, such as a non-binding customer inquiry or a request for a quotation.
- Customers can respond to a sales quotation with a purchase order, which in turn triggers a sales order.
- Sales orders trigger different follow-up processes, such as delivery processing and billing.
- The posting into accounting is done automatically, when you invoice the customer or post goods issue.