Classifying Target Groups and SAP User Roles

The success of a football club depends not only on the individual talent of its players but also on the collaboration of all relevant stakeholders. This is particularly true in the area of medical and player health, where success relies not only on the players’ ability to recover but also on the involvement of other target groups in the process. These groups play a crucial role in achieving the club’s vision. Let’s take a closer look at these stakeholders and their roles in effectively handling medical, health and return-to-play processes:

The medical staff, including team doctors and physiotherapists, are responsible for diagnosing injuries, developing treatment plans, and monitoring recovery. They make critical decisions about a player’s readiness to return to training and competition, ensuring safety and reducing the risk of re-injury. They also maintain accurate medical records and communicate key updates to all relevant stakeholders.

Players are responsible for actively participating in their treatment and rehabilitation programs. They must communicate symptoms honestly, follow medical and training guidance, and engage in exercises designed to restore fitness. Their commitment and discipline directly influence recovery speed, effectiveness, and long-term health.

Coaches, including the head coach and assistants, rely on medical information to plan training sessions and match strategies. They need to know which players are available, partially fit, or still recovering. Their role is to adjust workloads, support gradual reintegration, and collaborate closely with medical and performance teams to optimize player performance while protecting health.

This group, including strength & conditioning coaches and rehabilitation specialists, manages physical conditioning and tailored rehabilitation programs. They ensure that players regain strength, mobility, and fitness safely, bridging the gap between medical clearance and full competitive readiness. Their work is key to a smooth and progressive return-to-play.

However, there are also other parties who require information about player injuries to carry out their work and processes, such as scouting, administration, payroll, and many others. These target groups will not be discussed further here.

For the various target groups relevant to the area of medical and health, there are different roles, permissions, and areas of responsibility that grant users varying levels of access to functions and features within SAP Sports One. Managing these roles and permissions allows team and user administration to be set up in a way that ensures each user can access the functions relevant to them.

If you have the required Administrator role, you can access the user management in SAP Sports One at Users → Administration.

Please select the user to whom you would like to assign a new role or permissions. To do this, use the search bar or the advanced filter option. Once you have found the respective user, choose the ellipsis (…).

In Roles, you are now able to assign a new role to this user. This new role will be used for the whole SAP Sports One system. Depending on the selection, the roles are already linked to specific permissions. For example, a person with the role of a Physiotherapist can access medical catalogs, but not the training catalog.

Depending on the role assigned, it is possible that different authorizations are needed. These additional authorizations can be assigned via the Permissions of the respective areas. Read and write permissions can be granted for each functional area of SAP Sports One. In addition, a distinction can be made between the authorizations for professional and youth teams within the club.