Approving and Rejecting Trips in Legacy Concur Travel

Objective

After completing this lesson, you will be able to manage approvals and rejections for trips submitted by users in legacy Concur Travel.

Approvals and Rejections

In this lesson, you will learn how to access and approve travel requests in Concur Travel, view detailed trip information, and – if enabled – approve or reject requests directly from email notifications.

Accessing Travel Approvals

As an approver, you can access trips that require your approval in Concur Travel as follows:

  1. Navigate to theApprovals page using one of the following three options:
    • Select Required Approvals from the widget on the SAP Concur home page.This figure shows the SAP Concur travel booking and management dashboard, which includes navigation options for entering reservations, viewing required approvals, and viewing trips, along with company notes and integration options with TripIt.
    • Access the Home menu and select Approvals.This figure displays a dropdown menu with options categorized under APPLICATIONS and ADMINISTRATION, highlighting Approvals and featuring various administrative settings like Company Admin and Web Services.
    • From the Home menu, choose Travel , and then select Trips Awaiting Approval.The figure shows SAP Concur website, specifically a section under Approvals labeled Trips Awaiting Approval. It displays the travel details for a trip that requires approval. The information shown includes name, trip name, locator, booked date, travel dates, approve or reject by.
  2. On the Approvals page, select the trip awaiting approval. You will see a detailed overview of the travel request in a separate window.This figure shows a trip booking for a user, titled Hotel Reservation at FRANKFURT, awaiting approval by July 15, 2025, 12:00 am Eastern time, with travel dates from July 15, 2025 to July 16, 2025 and a locator of N0KK22.
  3. Review the trip and eitherApprove or Reject as appropriate.
This figure shows a travel approval request in SAP Concur for a hotel reservation in Frankfurt submitted by a user, requiring approval to avoid automatic cancellation if rejected.

Email Notifications

Note

If it's enabled under email notifications settings in System settings , managers will receive an email notification each time an item is added to or removed from their approval queue.

Approving via email

Note

If your organization has enabled the Email Approval feature, approvers will receive an email with instructions on how to approve a trip by replying directly to the email. Depending on your organization’s configuration, approvers may also be able to reject the trip through an email reply.

Lesson Summary

In this lesson, you learned how to access, approve, or reject travel requests in Concur Travel using various methods.

Resources: Legacy Concur Travel, New Concur Travel, and QuickStart Guide

For more information about legacy Concur Travel, new Concur Travel, and the Concur Travel QuickStart Guide, please reference the following resources.

TopicLink

Legacy Concur Travel versus New Concur Travel: Which Version am I Using?

https://dam.sap.com/mac/u/a/8sh4qJV.htm
Concur Travel QuickStart Guidehttps://dam.sap.com/mac/u/a/8sh4qJV.htm