When and Why to Use an Engineer to Order Process
The Engineer-to-Order (ETO) process with Variant Configuration is a specialized manufacturing approach used when standard configurations do not meet a customer’s requirements. Unlike simple "Make-to-Order" or "Configure-to-Order" processes, ETO allows engineering changes during the sales order process to accommodate unique customer specifications.
The process starts when a sales order includes a configurable material, but the existing Bill of Materials (BOM) or routing doesn't fully satisfy the customer’s needs. An order BOM is generated and changed to reflect customer-specific changes. This may involve adding, removing, or changing components. Engineering confirms feasibility, updates BOMs, and sometimes adjusts routings before production begins. The ETO scenario leverages SAP’s Variant Configuration model to manage characteristics and dependencies, while enabling engineering flexibility.
Applicable Process Steps
As you just saw, the process steps for an Engineer to Order process include:
- Internal Sales Representative: Creates a Sales Order and configures data
- Internal Sales Representative: Hands over the data to Engineering department
- BOM Engineer: Creates an Order BOM and makes component changes
- BOM Engineer: Handover changed data to sales
- Internal Sales Representative: Accepts changes and finalizes Sales order
Benefits
The benefits of the Engineer to Order process for Variant Configuration are:
- Reduce order management costs
- comprehensive support for fulfilling customers' special requirements
Note
This process flow is covered in scope Item: 4R8- Engineer-to-Order Production with Variant Configuration.