Introducing the Travel Configuration Page
Working with Air Options
Working with Hotel Options
Working with Sorting
Working with Car Options
Working with Rail Connectors
Working with Agency Options
Working with Email Options
Working with Form of Payment Options
Working with Policy Options
Working with Additional Options

Introducing Form of Payment Options

Objective

After completing this lesson, you will be able to manage Form of Payment Options on the Travel Configuration Page.

Introduction to Form of Payment Options

The Form of Payment Options control settings specific to the use of credit cards in Concur Travel. In this lesson, you’ll learn how to access these settings, and what impact these settings have on the booking process.

To access Form of Payment Options on the Travel Configuration page, use CTRL + F to search for the setting as shown in the graphic below.

Screenshot shows the Form of Payment section in Travel System Admin by using the CTRL F to find the section

Form of Payment Options Settings

The available settings in Form of Payment Options on the Travel Configuration Page include:

  • Credit Card for Air/Rail Required in Profile
  • User Custom Property for Default Corporate Credit Card
  • Allow users to choose a personal credit card even if they have a custom corporate card
  • Force users to choose a credit card
  • In payment method selection lists, show personal (IBA) cards before ghost (CBA) cards
  • Allow temporary credit cards for guest bookings
  • Enforce BIN restrictions on temporary cards
  • Temporary cards for hotel only

Review the following sections for more information.

Credit Card for Air/Rail Required in Profile

When this setting is enabled, the user/arranger will not be able to save their profile or make a booking without providing a personal credit card defaulted for Air or Rail.

Screenshot highlighting the Credit Card for Air/Rail Required in Profile checkbox in Travel System Admin page

The Credit Cards section on the User Profile page is where the user can add their credit card information by selecting Add a Credit Card:

screenshot Credit Cards User Profile

For more information on how to add credit cards, please see unit Exploring the Legacy Concur Travel Profile in Course Getting Started with Legacy Concur Travel for Business Users.

User Custom Property for Default Corporate Credit Card

You use this field to link corporate credit cards to custom fields, such as cost centers, so expenses are mapped to predefined values.

Screenshot highlighting the User Custom Property for Default Corporate Credit Card drop-down in Travel System Admin page

When enabled, the traveler will be able to choose a card that is linked to a custom field previously set up under Manage Custom Fields.

Screenshot highlighting the User Custom Property for Default Corporate Credit Card drop-down options showing available custom field to use Division_NAI_US (Cost Center).

For more information on custom fields, please see the unit Working in Manage Custom Fields.

Allow users to choose a personal credit card even if they have a custom corporate card

Enable the check-boxes For Air and Rail and/or For Hotels to allow travelers to choose between a corporate ghost card or a personal credit card during the booking process.

Screenshot highlighting the Allow users to choose a personal credit card even if they have a custom corporate card for For Air and Rail and/or For Hotels check boxes in Travel System Admin page.

Note

If this is not enabled and users are assigned access to only one corporate ghost card, Method of Payment on the Review and Reserve page will display "This purchase will be charged to your company directly" as depicted in the following graphic.
Screenshot of a flight booking page showing “Review Price Summary” with airfare $175.98, taxes and fees $28.50, total estimated cost and total due now $204.48. Under “Method of payment,” a highlighted note reads, “This purchase will be charged to your company directly.” At the bottom are links to fare rules and restrictions and hazardous goods policy, and buttons labeled Back and Reserve Flight and Continue.

When users are allowed to choose the method of payment, it’s recommended to also consider the following options:

  • Force users to choose a credit card
  • In payment method selection lists, show personal (IBA) cards before ghost (CBA) cards

Force users to choose a credit card

When enabled, this option forces the user to choose a credit card on the Review and Reserve page in Concur Travel.

Screenshot highlighting the Force users to choose a credit card checkbox in Travel System Admin page.

The default selection in the method of payment drop-down menu will be Please choose a credit card:

Screenshot highlighting the Select a method of payment in the Review Price Summary page end-user booking.

The user can select the corporate ghost card or the card in their profile from the drop-down menu. By default, the corporate card will be displayed in yellow and before the profile card:

Screenshot showing different payment options in the Select a method of payment in the Review Price Summary page end-user booking.

If you want to invert the display order of the cards, consider the following configuration option.

In payment method selection lists, show personal (IBA) cards before ghost (CBA) cards

When this setting is enabled and both personal (IBA) and ghost (CBA) cards are available, the payment fields list personal cards first, sorted alphabetically by the Display Name in the user’s profile. The first personal card becomes the default selection in the drop-down, overriding any other credit card default settings. Ghost card options are displayed after the personal cards.

Screenshot highlighting the In payment method selection lists, show personal (IBA) cards before ghost (CBA) cards option in Travel System Admin page

The user will see the following displayed in the Method of Payment of the Review and Reserve page:

Screenshot showing the Select method of payment in the booking page with drop-down option - personal credit card first then ghost card

For more information about corporate ghost cards, please see unit Working with Corporate Ghost Cards.

Allow temporary credit cards for guest bookings

If enabled, this setting allows traveler arrangers and travel users making guest bookings to add a credit card at the time of booking travel.

Composite screenshot showing the form of payment section on the left and the Select a method of payment section on the right. On the left, under “Form of Payment Options,” the checkbox “Allow temporary credit cards for guest bookings” is selected. A dashed arrow points to the Select a method of payment section on the right, a radio button for “Use a temporary card (entered below)” is shown. The temporary credit card option is highlighted with a drop-down field for credit card number and expiration (month/year).

Enforce BIN restrictions on temporary cards

If enabled, this setting allows administrators to control what credit card numbers can be used as temporary cards in Concur Travel. Temporary cards will not be saved to the system and are only valid for this reservation.

Composite screenshot of the Form of Payment Options section and “Enforce BIN restrictions on temporary cards” is highlighted. A pop‑up alert reads: “Your company only allows corporate credit cards for booking travel. The number you entered is not in the range allowed by your company,” with an OK button.

For more information on how to set up Bank Identification Number (BIN) restrictions, please see unit Working with Credit Card BIN Restrictions.

Temporary cards for hotel only

If enabled, this setting will restrict the option of temporary cards for hotel purchases only. This setting applies to Guest bookings.

Screenshot highlighting the Temporary cards for hotel only option in the Travel System Admin page

Summary

  • Require a personal credit card for air/rail in profiles to save profiles and book
  • Link corporate cards to custom fields with User Custom Property to route expenses correctly
  • Allow or restrict personal versus corporate ghost cards; optionally force a selection during booking
  • Control payment list order; show personal cards before ghost cards when both are available
  • Enable temporary cards for guest bookings; enforce card-number range restrictions; limit temporary cards to hotels if needed