Air sort options enhance the travel booking experience by letting users prioritize cost, convenience, or policy compliance. They save time, personalize results, and enable users and administrators to align bookings with individual and organizational needs.
Let’s look at some of the different air sort options.
Shop by Fares Default
This setting allows administrators to choose the default sorting criteria for flights returned when a user searches by price. Review the following graphic and corresponding information to learn more about each option in the dropdown menu.
Review the following information to learn more about each default option.
- Preference Rank
- Displays flights based on user-defined preferences (Most Preferred, Preferred, Less Preferred, Non-Preferred).
- Lowest Price
- Orders flights by price, with the lowest prices displayed first.
- Departure/ Earliest Arrival
- Sorts flights by the earliest departure or arrival times.
- Duration
- Orders flights by travel duration, including layovers, with the shortest durations displayed first.
- Policy
- Prioritizes results based on policy compliance first, followed by preference ranking and price. The following colors represent the level of compliance:
- Green: In policy
- Yellow: Log for reports / Notify manager
- Red: Passive approval / Active approval
- Fewest Stops
- Prioritizes flights with the fewest stops, followed by price.
- Emissions
- Orders flights by carbon emissions, with the lowest emissions first.
- Custom
- Allows for the definition of custom sorting criteria based on administrator preference, by combining up to 3 sorting options.
Custom Sort Options
The custom sort feature enables administrators to create and customize the default sort order for search results. Users can still select different sorting options from the Sorted By dropdown, but the custom sort will be the initial display order if set as the default.
Setting up the custom sort option includes three simple steps:
- Select Custom as the default sorting option.
- Clear the Use Default checkbox and enter a name for the custom sort option (optional).
- Define the sorting order using the Primary Sort, Secondary Sort, and Tertiary Sort fields to define the sort order.
Note
Shop by Schedule and Flex Faring Default
As part of the transition to the new booking experience, the travel configuration setting Shop by Schedule and Flex Faring, is being decommissioned.
With the introduction of the new air display in new Concur Travel, the booking interface now features a single, unified view. This change eliminates the need for multiple sorting configurations. Consequently, the system will now exclusively use the Search by Price sort settings to ensure a consistent and streamlined experience for all users.