The Car Search Options on the Travel Configuration page control how rental car searches and bookings work for travelers.
In new Concur Travel, some of the Car Search Options have been relocated, retired, or updated to align with a more intelligent booking logic that reduces configuration complexity and delivers a more streamlined experience for both administrators and travelers.
The following section outlines the Car Search Options settings that remain active and honored in the new Concur Travel experience.
To access Car Search Options, use CTRL+ F to locate the setting as shown in the following graphic
The following settings within the Car Search Options section remain active and supported in the new Concur Travel experience.
Default Car Type
The Default Car Type setting allows travel administrators to define which car type is displayed first in search results, with all dropdown options supported except Specialized Car Type.
Require credit card for car reservations
The Require Credit Card for Car Reservations setting should be enabled in the following cases:
- To allow travelers to book post-pay rates returned with their discount codes
- To force travelers to select a credit card during the Review and Book stage
- To send card details to vendors that require a guarantee at the time of reservation
- To provide Travel Management Companies (TMCs) with a card to use for agency fees
Allow Car Promos
Select to enable travelers to enter promo codes when searching for cars.
Note
Allow delivery and collection...
The Delivery and Collection feature enables travelers to have their rental vehicle delivered to, and collected from, a location of their choice, such as an office, hotel, or home address and is available for Car Connector and Amadeus GDS bookings where a Delivery and Collection service has been negotiated with the car vendor.
Company Location search radius for Delivery and Collection/Search Radius (new Travel Experience only):
This setting allows administrators to determine the search Radius for delivery and collection to private addresses.
Run a General Shop Request for Car Searches
The following options are available in the dropdown menu:
- Never
- Always
- Fallback
If enabled, the tool will search all car rental vendors when searching for cars, not just preferred cars (added in the discount area).
In the new Concur Travel experience, when the Run a General Shop Request for Car Searches setting is enabled and no vendor has been configured on the discount page, the setting will automatically update from "Never" to "Fallback" to ensure that car search results are always returned to the traveler.
Note
Allow users to include car loyalty number in the car search
Where supported by the vendor, loyalty cards saved in the user profile are automatically applied during car searches, ensuring travelers receive personalized results and the full benefits of their membership. This enhancement provides:
- Increased vehicle availability based on loyalty status
- Access to pickup and return stations reserved for loyalty members
- Loyalty-aligned rates and offers displayed directly in search results
For Car Rental direct connects, when displaying daily/weekly/monthly rates, include a proportional amount of all additional compulsory charges, not just the quoted base rate.
Enable this check box to display additional compulsory charges (required insurance coverage, concession fees, road tax, etc.) or disable the check box to show only the base rate.
Note
Manage Car Connectors
In new Concur Travel, the enablement settings for Hertz and Sixt direct connectors are now managed via the Manage Car Connectors link.
