Rail Direct Connect or API vendors are managed in Rail Connectors on the Company Travel Configuration page. The Manage Rail Connectors feature allows administrators to add and manage rail connectors within a company's travel system. Connectors are typically used when a customer has a contract with a vendor that provides access to their inventory and content.
To access the Manage Rail Connectors settings on the Travel Configuration page, use CTRL+F to search for the setting as depicted in the following graphic.
In Manage Rail Connectors, direct connects for Trainline Global API, Deutsche Bahn [bahn.business] and Amtrak are currently supported.
Trainline Global API
Trainline is a rail aggregator used by SAP Concur to access several UK and European rail vendors.
In new Concur Travel, SAP Concur has enabled the following new rail connections via the Trainline Global API:
- UK Rail
- Renfe
- Iryo
- SBB
- ÖBB
- SNCF
These rail connections are available on both web and mobile applications. This feature is supported for customers using Amadeus, Sabre, or Travelport Global Distribution Systems (GDS).
Note
UK Rail:
UK Rail offers a national network of passenger train services across the United Kingdom.
The new Concur Travel rail booking experience for UK Rail, via the Trainline Global API, offers clients the following benefits:
- New user interface
- Integrated solution of search, book, and itinerary review flows
- Support of various payment methods depending on configuration: personal and corporate credit cards (ghost cards), agency passthrough and corporate account
- Support for eTicket delivery option
- Support of Concur Travel policy and approval flows
- Support for UK Rail bookings on mobile application
Policy Considerations:
UK Rail is an Instant Purchase supplier, which means that certain functionalities such as Trip on Hold and Approval Hold are not supported. If your configuration includes a rule that requires approval, users will be able to make a booking, however it will not be possible to cancel the booking free of charge if the booking is not approved.
Renfe:
Renfe is Spain’s state-owned national railway operator, running passenger services across the country, connecting major cities, regions, and key hubs.
The new Concur Travel rail booking experience for Renfe via the Trainline Global API offers clients the following benefits:
- Streamlined booking flow for searching, booking, ticketing, and cancellation
- Web and mobile parity, providing consistent experience across platforms
- Improved seat map
- View amenities such as lounge availability, dining options, baggage services, snacks and other onboard services directly from the train search results
- Support for cross-border train journeys such as travel between Spain and France
- Support for train journeys with connections (including those with multiple legs or transfers)
- Support for Renfe loyalty cards (Más Renfe, Plata, Oro, Platino)
- Support for corporate discounts and Renfe discount cards (Tarjeta Dorada, Renfe Joven 50, Carne Joven)
- Display of fare rules, conditions, and refundability at multiple stages
- Support for CO₂ emissions data via Thrust Carbon
- Compatibility with policy and approval flow
- Visual enhancements with Renfe train types and logos
- Support for PDF tickets
Policy Considerations:
- Shop results are initially shown only for the outbound segment.
- The inbound search can only be performed after an outbound option has been selected.
- Policies that require evaluation of the complete trip (both outbound and inbound) are applied on the inbound results screen.
- Renfe is an Instant Purchase supplier, which means that certain functionalities such as Trip on Hold and Approval Hold are not supported. If your configuration includes a rule that requires approval, users will be able to make a booking, however it will not be possible to cancel the booking free of charge if the booking is not approved.
Iryo:
Iryo is a private high-speed rail operator in Spain, running services on liberalized corridors that connect major cities including Madrid, Barcelona, Valencia, and Seville.
The new Concur Travel rail booking experience for Iryo via the Trainline Global API offers clients the following benefits:
- Streamlined booking flow for searching, booking, ticketing, and cancellation
- Web and mobile parity, providing consistent experience across platforms
- View amenities such as lounge availability, dining options, baggage services, snacks and other onboard services directly from the train search results
- Journey stitching support - Iryo can be combined with Renfe for connected journeys
- Support for Iryo loyalty cards (Yo Inicial, Yo Singular, Yo Infinita, Yo Empresa)
- Display of fare rules, conditions, and refundability at multiple stages
- Support for CO₂ emissions data via Thrust Carbon
- Compatibility with policy and approval flow
- Visual enhancements with Iryo train types and logos
- Support for PDF tickets
Policy Considerations:
- Iryo now supports trips with multiple trains.
- Policies are applied per Iryo booking as supported.
- Iryo is an Instant Purchase supplier, which means that certain functionalities such as Trip on Hold and Approval Hold are not supported. If your configuration includes a rule that requires approval, users will be able to make a booking, however it will not be possible to cancel the booking free of charge if the booking is not approved.
ÖBB:
ÖBB (Austrian Federal Railways) is Austria’s state-owned national railway operator, providing passenger services across the country and to neighboring countries, connecting cities, regions, and key hubs.
The new Concur Travel rail booking experience for ÖBB via the Trainline Global API offers clients the following benefits:
- Streamlined booking flow for searching, booking, ticketing, and cancellation
- Web and mobile parity, providing consistent experience across platforms
- Improved seat map
- View amenities such as lounge availability, dining options, baggage services, snacks and other onboard services directly from the train search results
- Support for ÖBB Advantage Cards
- Display of fare rules, conditions, and refundability at multiple stages
- Support for CO₂ emissions data via Thrust Carbon
- Compatibility with policy and approval flow
- Visual enhancements with ÖBB train types and logos
- Support for PDF tickets
Policy Considerations:
- Shop results are initially shown only for the outbound segment.
- The inbound search can only be performed after an outbound option has been selected.
- Policies that require evaluation of the complete trip (both outbound and inbound) are applied on the inbound results screen.
SNCF:
SNCF (French National Railways) is France’s state-owned national railway operator, providing passenger services across the country and to neighboring countries, connecting cities, regions, and key hubs.
The new Concur Travel rail booking experience for SNCF via the Trainline Global API offers clients the following benefits:
- Reduced number of steps to complete the booking
- Corporate discounts
- Support of SNCF advantage cards including regional cards
- Support of SNCF and Eurostar loyalty cards
- Support of seat map for first class TGV train
- Support of trip cancellation
- Support of trip hold
Policy Considerations:
- Shop results are initially shown only for the outbound segment.
- The inbound search can only be performed after an outbound option has been selected.
- Policies that require evaluation of the complete trip (both outbound and inbound) are applied on the inbound results screen.
SBB:
SBB (Swiss Federal Railways) is Switzerland’s state-owned national railway operator, providing passenger services across the country and to neighboring countries, connecting cities, regions, and key hubs.
New Swiss Federal Railways (SBB) integration requires date-of-birth information for successful bookings.
The new Concur Travel rail booking experience for SBB via the Trainline Global API offers clients the following benefits:
- Reduced number of steps to complete bookings
- View amenities such as lounge availability, dining options, baggage services, snacks and other onboard services directly from the train search results
- Support for SBB Advantage Cards
- Trip cancellation capability
- Centralized booking for European rail
- Simplified administrator setup and management
Policy Considerations:
SBB is an Instant Purchase supplier, which means that certain functionalities such as Trip on Hold and Approval Hold are not supported. If your configuration includes a rule that requires approval, users will be able to make a booking, however it will not be possible to cancel the booking free of charge if the booking is not approved.
Deutsche Bahn
Deutsche Bahn (DB) is Germany’s state-owned national railway operator, providing passenger and freight services across the country and to neighboring countries, connecting cities, regions, and key hubs.
In the new Concur Travel experience, SAP Concur supports Deutsche Bahn’s new portal, bahn.business. When booking Deutsche Bahn in Concur Travel, users are redirected to Deutsche Bahn’s new bahn.business portal, to shop and book directly in the vendor portal.
There are several improvements to the user’s experience with this new integration in new Concur Travel:
- Improved search display and station search
- Improved Purchase BahnCard process
- Improved redirection back to Concur Travel from Deutsche Bahn portal once a booking is completed
For more information on the Deutsche Bahn Connector, please refer to the Deutsche Bahn guide.
Amtrak
Amtrak is the United States’ national passenger rail operator, providing intercity train services that connect major cities and regions across the country.
In the new Concur Travel experience, SAP Concur supports a new Amtrak connection. The new Amtrak connection, together with new Concur Travel experience, offers clients the following benefits:
- Reduced number of steps to complete bookings
- Corporate discounts
- Support of Amtrak Guest Rewards and advantage cards
- Cross-border bookings
- Support of Amtrak routes without limitations
- Trip cancellation ability
For more information on the Amtrak Connector please refer to the Amtrak guide.
![Image depicts Edit Rail Connector settings showing rail providers SNCF [Pao] and Renfe highlighted.](https://learning.sap.com/service/media/topic/c0e7370b-3abb-4df1-997d-2548fcd1d8ba/CT3516_2607_en-US_media/CT3516_2607_en-US_images/CTLIB1_13_3.4_railcon_scr.png "Image depicts Edit Rail Connector settings showing rail providers SNCF [Pao] and Renfe highlighted.")
