Exploring AI use cases in SAP S/4HANA Public Cloud

Objective

After completing this lesson, you will be able to examine real-world Embedded AI use cases in SAP S/4HANA Public Cloud, their applications, and business impact.

Joule Base AI Features

Let your employees work faster and smarter with Joule, your AI copilot that’s grounded in your SAP Cloud ERP business data and understand the business context. Joule in SAP S/4HANA Cloud Public Edition offers a core set of functionalities via Joule Base Entitlements at no additional cost, guiding users to the needed information and knowledge or to perform daily business actions.

Summary:

  • Joule is an AI assistant designed to streamline workflows, improve decision-making, and enhance business processes within SAP applications.
  • Informational capabilities provide concise summaries and instant answers to help users complete tasks efficiently.
  • Navigational capabilities let users access relevant applications quickly and execute over 500 business scenarios seamlessly.
  • Transactional capabilities enable users to view and act on business data without switching between applications.

Embedded Base AI Features

With the SAP Cloud ERP Base AI Entitlement, SAP S/4HANA Cloud Public Edition customers can now access three powerful AI capabilities — Easy Filter,Smart Summarization and Enterprise Search — all available for free.

Easy Filter

Find exactly what you need using natural language — no complex queries required.

Smart Summarization

Turn lengthy records into clear, concise summaries for better communication.

Enterprise Search

Search seamlessly across your Cloud ERP to locate transaction datain seconds using natural language.

Premium AI Features

Explore Premium AI features supporting your users in their daily work in your Cloud ERP, such as:

  • Simplifying Asset Accounting processing (link)

Note

The "Create Fixed Asset Master Data" scenario shown here is a Base AI capability, included to demonstrate the overall impact of AI with Joule.
  • Delivering financial insights by highlighting key figures, variances, and context in natural language (link)
  • Processing business documents efficiently with SAP Document AI (link)

Discover more Premium AI features here

Summary

  • Premium AI features automate tasks, accelerate analysis, and optimize core business processes.automate tasks, accelerate analysis, and optimize core business processes.
  • Proactive assistance capabilities automate manual reviews and propose corrections for tasks like project billing notes.
  • Advanced analytical capabilities generate natural language summaries and root cause explanations for complex financial data.
  • Intelligent process automation streamlines workflows, such as cash application, by matching payments to open receivables.

SAP Cloud ERP 2602 release - AI Innovations

In today’s fast-paced business landscape, how do you ensure every decision, big or small, contributes to continuous progress and efficiency? Welcome to the SAP Cloud ERP 2602 AI Innovations highlights. Discover how intelligent capabilities enhance productivity, reduce manual effort, and empower your teams to make smarter, faster decisions, ultimately delivering measurable value across your entire organization.

What kind of impact are you hoping these AI innovations could have on your business operations?

Summary

  • SAP Cloud ERP 2602 integrates AI across core business processes like finance, sales, manufacturing, and procurement.
  • These AI innovations enhance efficiency, productivity, and support faster, data-driven decisions.
  • Key features include AI for international trade classification, product profitability analysis, situation handling, and automated sales order creation.
  • Conversational AI tools also simplify procurement inquiries, reducing manual effort and error