Identifying Key Capabilities of SAP Solutions for the Healthcare Industry

The following graphic shows how the application architecture of a shared services model in a ministry of health can look like. You get an overview of possible SAP solution capabilities. The needs of the ministry of health for their different areas are fully captured to run the health system efficiently.

1. The operational pillar ensures operations run smoothly and securely.
2. The experience layer provides different access channels for patients, employees, and specialists.
3. The process layer, where the core processes are implemented, allows you to have all finance, logistics, costing, and others in one architecture and to manage all master data across the whole system.
4. The integration layer manages all the different systems and health-specific communication standards and is able to integrate both - on premise and cloud systems.

This can be the full picture of an enterprise architecture for a ministry of health, to manage all their needs, to be able to provide healthcare services to their citizens.

The integration of digital health records capabilities responds to healthcare business operation needs, the needs of health professionals, and patient care. The following graphic shows an overview:

Play the video to learn what the nine digital health records capabilities include.

• System landscape: The example of an integrated system landscape with an operational pillar, and an experience, process, and integration layer, illustrated which SAP solution capabilities can be used to fulfill the needs of an entire health organization.
• SAP solution capabilities: The video in the second part of the lesson described nine capabilities of digital health records that can fulfill the needs of health professionals and patients today: patient administration, centralized scheduling, clinical documentation, medication management, ordering (CPOE), clinical workflows, supporting services, clinical decision support, and interoperability.