Exploring the Foundations of Business Processes
Introducing Business Process Management
Introducing SAP Signavio Process Collaboration Hub
Introducing SAP Signavio Process Manager
Process Modeling and Design
Introducing SAP Signavio Process Governance
Administrating SAP Signavio Solutions for Business Process Management
Introducing Business Decision Modeling with DMN
Introducing SAP Signavio Customer Journey Modeling (CJM)
Configuring Business Process Model Connector with SAP Signavio
Introducing AI Capabilities in SAP Signavio

Utilizing Embedded AI in SAP Signavio

Objective

After completing this lesson, you will be able to apply embedded AI capabilities within SAP Signavio to optimize process management.

Purpose-Built AI Inside SAP Signavio

The features in this lesson are embedded directly into each SAP Signavio product, and they are not add-ons and do not require Joule to be activated. Each one is a purpose-built AI capability that targets a specific point in the process lifecycle where AI can remove manual effort, make expert-level tasks more accessible, or accelerate decision-making.

All features in this lesson are Generally Available (GA) and are listed in the SAP Discovery Center AI Catalog under SAP Signavio solutions.

At a Glance: GA Embedded AI Features

FeatureSAP Signavio ProductLicensePrimary User
AI-Assisted Process Modeler (Text to Process & Image to Process)Process ManagerPremium *Process Modeler/Analyst
AI-Assisted Process RecommenderProcess Collaboration HubPremiumProcess Owner/COE Team
Performance Indicators RecommenderProcess Collaboration HubPremiumProcess Owner/Analyst
Process Analyzer — Text to InsightProcess IntelligenceBase**Business User/Analyst
Process Analyzer — Text to WidgetProcess IntelligenceBaseBusiness User/Analyst
Insights Description GeneratorProcess Transformation ManagerBaseProcess Analyst/Owner
Transformation Advisory — Initiative BuilderProcess Transformation ManagerBaseTransformation Lead/COE

Note

*Premium: Requires an additional Premium license. If a Premium feature is not available in your workspace, contact your workspace administrator or SAP account team.

**Base: Included in the standard SAP Signavio license. Available to all licensed users once activated by your workspace administrator.

Note

None of the features in this lesson require Joule to be activated. Each feature has its own independent activation path in workspace settings. Your workspace administrator must activate AI capabilities and accept SAP AI Terms before any feature is available.

AI-Assisted Process Modeler — Text to Process and Image to Process

SAP Signavio’s AI-Assisted Process Modeler quickly transforms text descriptions or hand-drawn sketches into editable BPMN diagrams, significantly accelerating process creation.

Hint

Text to Process works best with English-language descriptions that include clear role names, decision points, and outcomes. The more specific your description, the more accurate the generated model.

AI-Assisted Process Recommender

The AI-Assisted Process Recommender lets you search and import from over 5,000 best-practice models in SAP Signavio by simply describing your business needs.

How to Use the Process Recommender

  1. Open SAP Signavio Process Collaboration Hub and navigate to the Process Recommender.
  2. Enter a description of the process you need (example: "invoice approval for accounts payable").
  3. Review the ranked list of recommended models. Filter by line of business or industry if needed.
  4. Select the best match and import it into your workspace.
  5. Open the imported model in SAP Signavio Process Manager and customise it for your organisation.

Performance Indicators Recommender

With thousands of available metrics in SAP Signavio, identifying the right KPIs for a specific process manually is time-consuming. The Performance Indicators Recommender uses AI-powered semantic search to solve this. You describe what you want to measure in natural language and the AI returns a ranked list of best-practice KPI recommendations with supporting context.

How to Use the Performance Indicators Recommender

  1. Open SAP Signavio Process Collaboration Hub or SAP Signavio Process Insights.
  2. Navigate to the Performance Indicators Recommender.
  3. Type a query describing what you want to measure (example: "time to process a supplier invoice").
  4. Review the AI-recommended metrics and their relevance rankings.
  5. Select the most appropriate KPIs and add them to your process documentation or monitoring setup.

Hint

If Joule is activated in your workspace, you can also access KPI recommendations through a conversational prompt: "Recommend the best KPIs for my Order-to-Cash process."

Business Value

  • 5,000+ Best-practice process models available to import immediately.
  • Weeks to hours: Time to first process model draft — from months of workshops to near-instant recommendations.

Process Analyzer — Text to Insight

Text to Insight in SAP Signavio Process Intelligence enables any user to gain immediate, AI-driven process insights by asking natural language questions without the need for technical SIGNAL queries.

The table shows the example question types and sample natural-language queries for SAP Signavio Process Intelligence’s Text-to-Insight features

Question TypeExample
Bottleneck / Performance"What are the top bottlenecks in my Order-to-Cash process?"
Rework / Deviation"Which process steps have the highest rework rate?"
Conformance"How many cases deviated from the standard path?"
Root Cause"What are the main reasons for late invoice payments?"
Comparative"How does cycle time differ between Region A and Region B?"
Follow-up"What is the average additional time caused by those deviations?"

Note

Process Review Without a Specialist

A regional operations manager wants to understand why her team's Goods Receipt process is slower than expected. She has access to SAP Signavio Process Intelligence but has no technical process mining background.

She uses Text to Insight to ask: "What is causing delays in the Goods Receipt process?" The AI identifies that 38% of cases include an unmodeled manual verification step. She follows up: "Which supplier is most associated with this step?" — and receives a ranked list.

A root cause that would previously have taken a specialist analyst and several days of data preparation is found in under ten minutes.

Business Value

  • 50% Reduction in time to access process mining insights.
  • No SIGNAL: Process mining becomes accessible to business users without specialist query skills.

Process Analyzer — Text to Widget

Text to Widget uses natural language to instantly create and save persistent dashboard visualizations in SAP Signavio Process Intelligence without manual configuration.

The following table shows a comparison of Text-to-Insight vs Text-to-Widget. It shows each output type, the best use case, and whether the result is saved or one-time.

 OutputBest forSaved?
Text to InsightConversational analytical response (text)Answering a specific process questionNo — one-time response
Text to WidgetSaved dashboard visualization (chart)Ongoing monitoring and team dashboardsYes — saved to your dashboard

How to Use Text to Widget

  1. Open a dashboard in SAP Signavio Process Intelligence.
  2. Select the option to create a new widget using AI (Text to Widget).
  3. Describe the visualization you want — for example: "Show average invoice processing time by region as a bar chart."
  4. Review the generated widget. Refine your description and regenerate if needed.
  5. Save the widget to your dashboard.
Business Value
  • Up to 50% reduction in time to access relevant process insights.
  • 30% reduction in user onboarding time.

Insights Description Generator

The Insights Description Generator in SAP Signavio Process Transformation Manager automates plain-language summaries of process findings, helping analysts quickly communicate insights to stakeholders.

How to Use the Insights Description Generator

  1. Identify a meaningful finding in your process analysis.
  2. Select the option to generate a description using AI.
  3. The AI produces a structured plain-language description based on the data and context of the finding.
  4. Review and edit the description for your specific audience.
  5. Save and share as part of your process review or transformation documentation.

Hint

The AI provides a well-structured first draft. Your knowledge of the business context adds the final layer of accuracy — always review before sharing with senior stakeholders.
Business Value
  • 80% reduction in time to write insight descriptions.
  • Consistent Quality: All insights written in a clear, professional format regardless of who produced them.

Transformation Advisory — AI-Assisted Initiative Builder

The AI-powered Initiative Builder in SAP Signavio Process Transformation Manager converts strategic documents into actionable initiatives. It automates task creation and integrates real-time data from SAP Signavio Process Insights to accelerate process transformation.

How It Works

  1. Open the Initiative Builder in SAP Signavio Process Collaboration Hub (under Initiatives in the navigation).
  2. Upload a document (PDF, strategy report, and operational review) or paste text directly.
  3. The AI extracts a list of business challenges, each linked to the exact section of the document used as evidence.
  4. Review and select the challenges most relevant to your transformation priorities.
  5. The AI generates a pre-populated initiative for each selected challenge — including a summary, recommended tasks, and linked assets.
  6. Save initiatives to the Initiatives Management View for owner assignment, tracking, and refinement.

Note

Annual Strategy Review to Transformation Roadmap

A transformation lead receives a 60-page operations review identifying inefficiency, compliance risk, and customer experience concerns. Normally, converting this into a structured roadmap takes two to three weeks.

Using the Initiative Builder, she uploads the document and within minutes has 12 AI-extracted challenges, each linked to the relevant passage. She selects five and generates pre-populated initiatives — each with a description, tasks, and process data links. Her team refines them in a two-hour session. The roadmap is ready the next morning.

Business Value

  • Week to hours: Time to identify and articulate transformation initiatives from strategic documents.
  • Evidence-backed: Every challenge links to the exact source passage in the original document.

What's Coming Next

The features in this lesson represent what is Generally Available as of March 2026. Several additional capabilities are in Beta or on the near-term roadmap:

  • Joule Agents for SAP Signavio — Dashboard Analyzer Agent, Process Content Recommender Agent, Screen Guide Agent, Value Case Creation Agent, and Workspace Administration Agent. All currently in Beta.
  • AI-Assisted Root Cause Analysis — Automatically translates process analysis results into plain-language explanations of root causes and next-step recommendations. Currently in Beta.
  • Agentic Orchestration in Joule — Joule planning and executing multi-step workflows independently. Planned for H1 2026.
Summary of generally available and upcoming SAP Signavio AI capabilities, including Joule Agents and Beta features.

Note

To see the current GA and Beta status of every SAP Signavio AI feature, visit the SAP Discovery Center AI Catalog and filter by SAP Signavio solutions.