Managing Corporate Discounts

Managing Air Discounts

Objective

After completing this lesson, you will be able to add, edit and delete a System-wide Air Discount and Specific Vendor Air Discount in Concur Travel.

Create a System-Wide Discount

Discounts loaded under Manage Corporate Discounts can be assigned as System-wide or Specific air vendor discounts.

System-Wide Discounts
Allows you to add one discount code for all carriers. System-wide discounts can be added as company-wide discounts or assigned to a specific Travel configuration.
Specific Air Vendor Discounts
Allows you to add a Discount code or preference level for a specific air vendor. Specific air vendor discounts can be added as company-wide discounts or assigned to a specific Travel configuration.

Let's look at the process for creating a system-wide discount. Review the following steps to learn more about creating a system-wide discount.

Steps

  1. Select the travel configuration to apply the discount to. You can select No Travel Config selected - manage company-wide discounts to apply the discount to all travel configurations company-wide or select a specific travel configuration from the dropdown menu.

    SAP Concur View Travel Discounts page showing administration settings for Northerly Accounting Inc. The highlighted dropdown indicates No Travel Config selected - manage company-wide discounts. Other options on the left include company travel setup and company-specific configuration links such as Manage Corporate Discounts, Manage Segment Fees, and Manage Travelfusion Credentials.
    SAP Concur View Travel Discounts page showing administration for Northerly Accounting Inc. A company travel configuration, Northerly Accounting Inc. / NAI US, is selected. Options to add a system-wide air discount or add an air discount are shown. The Air Vendors table below is empty, displaying columns for Vendor, Discount Type, Discount Code, TripLink Discount Code, Days Advance, Meeting Name, Valid From, Valid Until, and Preference, with a message No records found. Navigation links for agency setup, company travel setup, and company-specific configuration appear on the left sidebar.

  2. Select the appropriate option from the GDS Type dropdown menu.

    SAP Concur View Travel Discounts page for Northerly Accounting Inc. A dropdown to select company travel configuration shows No Travel Config selected - manage company-wide discounts. Below, a Choose a GDS Type dropdown is expanded, displaying options: Apollo, Sabre, and Amadeus. On the left, navigation links for Agency Setup, Company Travel Setup, and Company-Specific Configuration are visible, including links like Manage Corporate Discounts, Manage Segment Fees, and Import Hotel Discounts.

    Note

    This step only applies when a specific travel configuration is not selected.

  3. Select Add System-wide Air Discount. This will add a system-wide discount for all travel configurations using the selected GDS.

    Screenshot of the SAP Concur web interface on the View Travel Discounts page for the company Northerly Accounting Inc. The screen shows settings to administer travel discounts, with the option highlighted to Add System-wide Air Discount. The interface also displays configuration navigation links on the left, such as managing fees and travel configurations, and a section for air vendors displayed at the bottom.

  4. Enter the discount code and then select Submit.

    Screenshot of the Modify Air Contracts page in SAP Concur, showing the entry for a system-wide air discount. The page instructs that only one discount will apply to all air carriers. A text field labeled Discount Code (required): is filled in with ABC15 (highlighted), and there are two buttons below: Submit (highlighted) and Cancel. Informational text states the discount applies to all travelers in GDS Sabre, unless a vendor-specific discount exists

    Note

    If you added a company-wide discount and selected a GDS, you will receive a notification that this discount will be applied to all travelers for the GDS you have selected.

    Result

    The discount is added.Screenshot of the Modify Air Contracts page in SAP Concur. The page is for entering a system-wide air discount, which applies to all air carriers. A blue information box explains that the discount will apply to all travelers in GDS Sabre unless a travel config-level discount is available for the same vendor. There is a required field labeled Discount Code (required): with the code ABC15 entered and highlighted. Below the field are Submit (highlighted) and Cancel buttons.

    Note

    Company-wide discounts will display in a yellow box and can only be edited or deleted at the company-wide level.

Edit and Delete Existing System-Wide Air Discounts

Now that you’ve seen how to add a system-wide air discount, let’s look at modifying and deleting existing system-wide air discounts. Review the following steps to learn more about modifying and deleting existing system-wide air discounts.

Steps

  1. To begin, make sure you select the appropriate option from the Travel Configuration dropdown menu.

    Review each image and note the differences between company-wide and travel configuration specific discounts.

    The SAP Concur View Travel Discounts page for Northerly Accounting Inc. shows no travel configuration selected, the GDS type set to Sabre, and displays a system-wide air discount code ABC15.

    Note

    If you’re selecting a company-wide discount, make sure you have selected No Travel Config selected – manage company-wide discounts and the GDS where the discount is loaded.
    The SAP Concur View Travel Discounts page shows administration for Northerly Accounting Inc. with the company travel configuration set to NAI US and displays a system-wide air discount code ABC10.

    Note

    If you’re selecting a travel configuration specific discount, ensure you select the correct configuration. Discounts added to a specific Travel Configuration will display only for the selected Travel Configuration.

  2. Select the discount code as appropriate. You can update the discount code and then select Save for modifications or select Delete to delete the code entirely.

    Review each image and note the differences between company-wide and travel configuration specific discounts.

    The SAP Concur Modify Air Contracts page displays a system-wide air discount for all air carriers with discount code ABC10 entered in the input field, and three buttons—Submit, Delete, and Cancel—are shown at the bottom, with the Submit and Delete buttons highlighted.
    The SAP Concur Modify Air Contracts page shows a system-wide air discount for Travel Config: NAI US with discount code ABC10 entered in the input field, and three buttons—Submit and Delete highlighted, and Cancel—at the bottom.

Create a Specific Air Vendor Discount

In addition to system-wide discounts, you can also add a specific air vendor discount. As with system-wide discounts, specific air vendor discounts can be added company-wide or for a Travel Configuration.

When adding a company-wide discount, the air vendor discount will be available for all Travel Configurations using the selected GDS.

Review the following steps to learn more about adding a specific air vendor discount.

Steps

  1. Select Add air discount.

    The SAP Concur Air Vendors page shows the Add air discount button highlighted at the top left, and an Air Vendors table with columns for vendor, discount type, discount code, TripLink discount code, days advance, meeting name, valid from, valid until, and preference, but no records are found.

  2. In Modify Air Contracts enter the information for the discount as appropriate. Review the following labeled graphic and corresponding information to learn more about the available fields.

    The SAP Concur Modify Air Contracts page for Travel Config: NAI US displays fields to enter airline discount details including vendor (set to Air Canada), promo code, discount code, discount type (set to Company preferred carrier), TripLink discount code, and other optional information. Text notes explain background colors for vendors, and preference is set to Preferred. Submit and Cancel buttons are at the bottom. Numbers highlight vendor, discount type, background color note, and preference fields.

    You can enter the following information for the vendor:

    SettingDescription / Action
    1. VendorSelect as appropriate from the drop down
    2. Discount TypeSelect as appropriate
    1. If you do not have a discount with the vendor but want to assign a preference level, select Company preferred carrier
    2. If you do have a Discount code, select the option from the drop down, list will be dependent on the GDS your Travel Configuration is assigned to:
      1. For Sabre, select SNAP code
      2. For Galileo/ Apollo, select Programmed Fare
      3. For Amadeus, select Corporate Discount Code
    3. TripLink Discount CodeAdd as appropriate
    4. PreferenceSelect the level as appropriate

    Note

    The TripLink Discount Code can be applied to bookings even when made directly with the vendor.

    To view the full list of options available when adding a specific air vendor, refer to the Discounts Guide: Configuration – Professional Travel | SAP Help Portal

  3. With the Air Vendor discount information added, select Submit.

    The SAP Concur Modify Air Contracts page for Travel Config: NAI US displays airline discount details for American Airlines, with discount code ABC10 and discount type set to Programmed Fare, along with various optional information fields and discount flags. At the bottom, the Submit button is highlighted, next to Delete and Cancel buttons.

Result

The Air Discount is created.

The Discount Type field will be different depending on the GDS:

  • Galileo/ Apollo will show Private Fare
  • Amadeus will show Unifare
  • Sabre will show SNAP Code

Note

Air Discounts loaded as company-wide discounts will display under Air Vendors with the vendor’s name in the yellow box, vendors loaded directly to the Travel Configuration will display the Vendor Name.
The SAP Concur View Travel Discounts page for Northerly Accounting Inc. shows a selected travel configuration and lists air vendors in a table, with the Vendor column highlighted and entries for American Airlines and United, both with private fare discount codes and a preferred status.

Air Discounts are applied in the priority order:

  1. Highest priority – Travel configuration-level vendor discount code
  2. Then, company-wide vendor discount code
  3. Then, travel configuration-level system-wide discount code
  4. Then, lowest priority – company-wide system-wide discount code

Modify and Delete Vendor Specific Air Discounts

Now that you’ve seen how to create a vendor specific air discount, let’s look at modifying and deleting the discount.

Steps

  1. Select the vendor as appropriate.

    Screenshot of a View Travel Discounts page for Northerly Accounting Inc. It displays a dropdown to select a company travel configuration and buttons to add air discounts. Below, under Air Vendors, there are two listed vendors: American Airlines and United, each with their respective discount types, codes, and preference status marked as Preferred. The Vendor column is highlighted with a yellow box.

    Note

    For company-wide air discounts, select No Travel Config selected – manage company-wide discounts and the GDS where the discount is loaded.

  2. For modifications, edit as appropriate and then select Submit. To delete the discount entirely, select Delete.

    Screenshot of the Modify Air Contracts page for airline discounts under the NAI US travel configuration. It includes fields for American Airlines discount details such as promo code, discount code (ABC10), discount type, and optional information like meeting discount and fare class. Additional options include preference level, validity dates, and discount flags. At the bottom, there are three buttons: Submit, Delete, and Cancel; the Submit and Delete buttons are highlighted in yellow.

Summary

  • Distinguish discount types: system-wide vs vendor-specific; assign company-wide or to a travel configuration
  • Create system-wide discounts: add discount code, and submit
  • Add vendor-specific discounts: select vendor, choose discount type, enter code or preference, submit
  • Apply discount priority: config-level vendor, company-wide vendor, config-level system-wide, company-wide system-wide
  • Edit or delete discounts: select the correct scope; company-wide items show a yellow background
Learning

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