Managing Hotel Discounts

You can use the Manage Corporate Discounts to add hotel discounts by:

• Hotel Chain – Add a Discount and/or preference level for a Hotel Chain
• Property Specific – Add a Discount and/or preference level for individual properties
• Hotel Consortium – Access discounts outside of the program-specific discounts for given customers, typically used for TMC negotiated rate codes

Hotel discounts can be added company-wide or assigned to a specific travel configuration. Let’s look at hotel chain discounts first. Review the following steps to learn more.

1. For company-wide discounts, select No Travel Config selected – manage company-wide discounts and the appropriate GDS. To add a travel configuration specific discount, select the specific travel configuration in the dropdown menu.

   

   Note

   The GDS Type field is only applicable when a specific travel configuration is not selected.

2. Select Add hotel chain discount.

   

3. On the Modify Travel Discounts page, enter the information as appropriate. Review the following labeled graphic and corresponding information to learn more about the available fields.

   

   Setting	Description / Action
   1. Vendor	Select as appropriate from the dropdown
   2. Preference	Select as appropriate from the dropdown
   3. Discount Code	Enter as appropriate
   4. CD Number	Enter a CD Number if applicable
   5. TripLink Discount Code	Add as appropriate
   6. Valid From and Valid Unit	Enter dates as appropriate if the discount is only valid for a specified period

4. Select Save.

   

Another option for adding hotel discounts, is property-specific discounts. There are two ways to add a property-specific hotel discount:

• Manually
• Import

Let’s look at adding and managing discounts manually first. Review the following steps to learn more.

1. Select Add property-specific hotel discount.

   

2. Enter the information for the discount as appropriate.

   Review the following labeled graphic and corresponding information to learn more about the available fields.

   

   Setting	Description / Action
   1. Vendor	Select as appropriate from the dropdown menu
   2. Hotel Reference Name	Enter as appropriate
   3. Hotel Property ID	Enter the unique value assigned to the property in the GDS
   4. Test Property	Select to confirm you have the correct Hotel Property ID
   5. Preferences	Select as appropriate from the dropdown menu
   6. Discount Code	Enter as appropriate
   7. Contract Rate	Enter if applicable
   8. CD Number	Enter if applicable
   9. Currency Code	Select as appropriate for the corresponding contract rate
   10. Show Seasonal Rates	Enable when contract rates change throughout the year to enter different date ranges
   11. Notes	Enter if applicable

   Note

   Notes are visible to the user in the Hotel Availability display in Concur Travel.

3. Select Save. If you are adding multiple discounts, you can select Save and New to continue with the next discount.

   

You can modify property-specific hotel discounts manually or by import. To modify discounts manually, review the following steps.

1. On the Manage Corporate Discounts page for a specific travel configuration or a company-wide discount, select the appropriate vendor from the Hotel Properties list.

   

2. For modifications, update the information on the Modify Travel Discounts page and then select Save. Select Delete to remove the discount.

   

Let’s look at the process of importing property-specific discounts. Review the following steps to learn more about the import option.

1. On the Import Hotel Discounts page, download and open the sample excel template.

   

2. Populate the Template and then save it.

   There are two tabs in the import template:

   • Sheet1 – Enter the import data on this tab.
   • Sheet2 – Use the Countries code list to populate the CountryCode field on Sheet1.

   

   Note

   Property ID, Chain Code, and Hotel Name are required fields. All other fields are optional unless applicable.

   For more information on the specific fields, access the Hotel Discounts | Help Portal.

3. Choose the completed file and select Upload properties for this configuration.

   

The last type of hotel discount you can add is the hotel consortium discount. The only option for this is manual entry. To learn more about how to add and manage hotel consortium discounts, review the following steps.

1. On the Manage Corporate Discounts page for the company-wide or specific travel configuration, select Add hotel consortium discount.

   

2. Complete the Consortium Name and Discount Code fields, then select Save.

   

3. Once you’ve entered a discount, you can edit or delete as needed. Select the discount as appropriate in the Consortium Name column.

   

4. On the Modify Travel Discounts page, edit as necessary and then select Save. If you need to delete the discount, select Delete to remove it.