Working with Non-GDS Hotels

Managing Non-GDS Hotels

Objective

After completing this lesson, you will be able to configure Non-GDS Hotels manually in Concur Travel.

Non-GDS Hotel Configuration

On the Manage Non-GDS Hotels page, you can add, modify, and delete non-GDS hotels.

Adding a Non-GDS Hotel

To add a non-GDS hotel to Concur Travel, on the Manage Non-GDS Hotels page, select the desired configuration from the Choose a company travel configuration drop-down list, and then select Add Non-GDS Hotel.

Composite screenshot of the SAP Concur admin page “View Non-GDS Hotels.” On the left is the navigation sidebar with Agency Setup, Company Travel Setup, and Company-Specific Configuration menus. A zoomed overlay highlights the “Choose a company travel configuration” dropdown for Northely Accounting Inc. with multiple configurations and a Choose button. In the main view, buttons for “Add Non-GDS Hotel” and “Import Non-GDS Hotels” appear above a bold note stating only one set of rates and capacity is allowed per property. The “Non-GDS Hotels” table shows a single hotel entry with columns for Property/Name, City, State, Country, and Preference populated, and the “Meeting Room Block Hotels” section below displays “No records found.”

Complete the fields on the Modify Non-GDS Hotel form to add a non-GDS hotel property.

Screenshot of an admin page titled “Modify Non-GDS Hotel” in a travel management system. The main form captures hotel details: property name, hotel chain (Independent/Not in list), address, city, state/province, postal code, country/region, language, latitude, phone, toll-free, fax, email, and website. A “Description and characteristics” section includes property type, star rating, and preferred status. An “Add/Modify Hotel Rates” area lets users choose currency and enter rate, rate type, room type, rate code, and a rate description, with a link to add a new rate. Fields for custom remarks for hotel passive segments and non‑GDS remarks appear below. Action buttons at the bottom read Add Hotel, Add and New, and Cancel. A left sidebar shows navigation groups such as Agency Setup, Company Travel Setup, Company-Specific Configuration, and Profile & Finishing.

Review the table below for descriptions of the Modify Non-GDS Hotel page form fields.

FIELD NAMEDESCRIPTION
Property NameEnter the property name you want to display to users in hotel results.
Address and contact informationEnter the Address, City, State/Province/Region, and Postal Code.
GeocodeFor a Non-GDS Hotel to appear in hotel results in Concur Travel, the hotel must be geocoded. Select geocode to populate the latitude and longitude of the added address.
PreferenceA preference level may be selected here that will be included in the hotel display.
RateEnter the appropriate rate for the hotel being added.
Custom remark for hotel passive segmentSelect to disable any remarks that are not necessary or type new verbiage if you wish to customize any of the 3 remarks.
Add new rateSelect this option to add an additional rate at this same property.
Add HotelSelect Add Hotel to add the Non-GDS hotel.

Note

Please ensure that the hotel information is accurate and up-to-date before uploading it to Concur Travel.

Modifying or Deleting Non-GDS Hotels

You can easily modify or delete non-GDS hotels from the system as needed. Simply select the property you want to update or delete, and then take action on the Modify Non-GDS Hotel page as needed.

Admin interface for managing Non‑GDS hotels. Left panel titled “View Non-GDS Hotels” shows a company travel configuration selector set to “Northbay Accounting Inc / ANZ,” buttons to add or import hotels, a note that only one set of rates and capacity is allowed per property, and a table listing “Golden Guitar Motor Inn” in Tamworth, NSW, AU and “Supabite Hotel” in Prague, CZ; the “Meeting Room Block Hotels” section has no records. Right panel titled “Modify Non-GDS Hotel” displays a form for Golden Guitar Motor Inn with address and contact fields, star rating and preference, inputs to add or modify AUD hotel rates with date range, rate type, room type, and rate code, a rate description area, policy checkboxes, and buttons to Update Hotel, Delete Hotel, Cancel, and Add new rate.

When you’re done, select Update Hotel to save the updates, Delete Hotel to delete the hotel, or Cancel to maintain the original configuration.

titled “Add/Modify Hotel Rates” with currency set to AUD. Under “Rate 1,” the rate is AUD 164.00 and there are fields for Rate type, Room Type, Rate Code, Start Date, End Date, and a “Capacity By Dates” option. A “Rate Description” field is filled with “Room Only.” Three checked custom remark fields read: “An agent will respond with a separate confirmation,” “Room not guaranteed,” and “NON GDS HOTEL.” A link says “Add new rate.” Bottom right shows blue buttons: Update Hotel, Delete Hotel, and Cancel.

Summary

  • Use Manage Non-GDS Hotels to add, modify, or delete properties for Concur Travel
  • When adding, choose configuration, open Add Non-GDS Hotel, complete Modify Non-GDS Hotel form
  • Enter property name, full address; geocode to populate latitude and longitude so hotel appears in results
  • Set preference, enter rate, customize remarks; add additional rates if needed; verify information before saving
  • Use Update Hotel, Delete Hotel, or Cancel to save changes, remove hotels, or keep settings
Learning

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