Knowledge quiz

It's time to put what you've learned to the test, get 8 right to pass this unit.

If a customer returns items after an invoice has been created, which document do you use to process the returned item and refund the customer?

Choose the correct answer.

Return

A/R Credit Memo

Which tool would you use to create batch of A/R invoices from existing deliveries?

Choose the correct answer.

Pick Pack and Production Manager

Document Generation Wizard

Which item quantities are reduced when a sales order is delivered?

There are two correct answers.

Committed quantity

In stock quantity

Ordered quantity

Which two documents can you copy to a Return Request?

There are two correct answers.

Return

Delivery

A/R Invoice

Sales Order

What are two actions will always give a monetary credit to a customer without an inventory impact?

There are two correct answers.

Create a "service-type" credit memo

Select the "Without Qty" checkbox on a credit memo

Create a credit memo without reference to an A/R invoice

Use a negative row on an A/R invoice

A customer can belong to only one customer group

Choose the correct answer.

True

False

Which availability check option creates delivery schedule detail lines that allow delivery rescheduling?

Choose the correct answer.

Standard availability check

Advanced ATP

What allows you to manage the sales cycle for a potential deal with a customer or lead?

Choose the correct answer.

Campaigns

Activities

Opportunity

Which document rows appear in the Open drawer of the Pick Pack and Production Manager?

Choose the correct answer.

Items not yet picked

Items released to pick lists

Items picked but not yet on deliveries

10.

Default settings for Payment Terms can be set at the company level

Choose the correct answer.

True

False