Customers can use SAP Business AI's features regardless of starting their RISE with SAP journey. The key requirement, however, is that they need to be using an SAP cloud product. This means that even if you are operating in a hybrid environment, on-premise, or leveraging the SAP Business BTP, you can still harness the potential of AI to automate tasks, enhance decision-making, and drive innovation.
This lesson explores how non-RISE customers can benefit from both out-of-the-box AI features and custom-built solutions.
Activate Embedded AI Use Cases at Anytime
SAP Business AI includes over 280+ Embedded AI Use Cases across the SAP Business Suite. These are available out-of-the-box and can be activated immediately to deliver business impact.
Joule and Joule Agents: SAP’s generative AI copilot supports over 1,800 skills and covers 80% of the most-used transactions. Joule enables users to interact with SAP systems through natural language, simplifying tasks across finance, HR, supply chain, and more.
Interactive Patterns: Joule supports informational, navigational, transactional, and analytical workflows. These patterns help customers in cloud transformation. For example, navigational patterns play an essential role in facilitating seamless user movement throughout systems and processes, thereby minimizing obstacles and enhancing the adoption of cloud-based workflows. This is especially valuable for customers transitioning from on-premise environments, as Joule guides users through unfamiliar interfaces and tasks.
These embedded capabilities are intuitive and require minimal setup, allowing customers to realize quick wins without "re-designing" their landscape.
Build Your Own Solutions Based on Your Needs
For customers seeking deeper customization, SAP provides a powerful set of tools to build, extend, and run AI solutions at scale—tailored to their unique business needs.
Joule Studio in SAP Build
Joule Studio enables seamless, low-code customization of intelligent agents. Business users and developers can:
- Create new Joule Agents and skills from scratch.
- Customize agent behavior using intuitive options like System Classification and Create New.
- Integrate agents directly into SAP workflows for personalized automation.
This empowers teams to close functional gaps and adapt AI to specific operational contexts—without needing deep technical expertise.
Generative AI Hub
Generative AI hub allows customers to:
- Explore and productize generative AI at scale.
- Access frontier models (e.g., GPT, Claude, Mistral) and apply them to real business scenarios.
- Use prompt engineering tools to fine-tune outputs and orchestrate AI workflows.
This product is ideal for organizations looking to embed advanced generative capabilities into their SAP applications.
Partner Ecosystem
SAP’s open ecosystem includes 100+ Partners already building with the Generative AI Hub. Customers can:
- Leverage pre-built solutions and accelerators.
- Collaborate with trusted partners to extend AI capabilities.
- Benefit from industry-specific expertise and innovation.
AI Foundation
All these tools are part of SAP’s AI Foundation, which provides:
- A unified portal for development, deployment, and governance.
- Access to SAP Knowledge Graph for contextual intelligence.
- Built-in security, compliance, and lifecycle management.
Explore Proven Impact and Use Case Catalog
SAP Business AI is not just a promise—it’s already delivering measurable results across industries and functions.
Quantified Business Impact
- 34,000+ SAP Business AI customers are already realizing value.
- 25% reduction in request backlog, improving operational efficiency.
- 85% time savings in talent skills matching, as demonstrated by BT Group.
- Hiring time reduced from 4–6 months to just 4 weeks, accelerating workforce agility.
- $155M+ in potential savings for a company with 20,000 employees.
These figures highlight how embedded AI can drive transformation without requiring a full cloud migration or RISE engagement.
AI Feature Catalog
Customers can explore the full range of available use cases through the AI Feature Catalog, which provides:
- A searchable library of embedded AI capabilities across SAP applications.
- Use case descriptions, business benefits, and activation guidance.
- A starting point for identifying quick wins and strategic opportunities.
The catalog makes it easy for customers to begin their AI journey.
Lesson Summary
SAP Business AI enables customers of any deployment model to access intelligent features now. With over 230 embedded use cases, Joule’s conversational interface, Joule Studio and generative AI hub, non-RISE customers can activate, build, and extend AI solutions that deliver real business value. SAP BTP and AI Foundation offer organizations options to support innovation based on their specific requirements. And with proven impact across thousands of customers, the AI Feature Catalog offers a clear path to immediate value.