SAP offers several scenarios where Artificial Intelligence (AI) is integrated into business processes and existing SAP solutions. Therefore, you can make use of some of the positive effects of SAP Business AI without using an additional SAP solution. You can optimize every aspect of your business with AI-powered insights, recommendations, and automation immediately. In addition to integrating AI into its operations, SAP is leveraging the capabilities of generative AI.
By tuning it with business data and processes, typically generic results can be customized to suit specific business needs. These enhancements, which include for example creating natural language queries and generating job descriptions or process models, are built into everyday business applications. This development remains in line with SAP's standard AI principles, with humans retaining oversight over generated information.
You can enhance the four main business processes of an intelligent, sustainable enterprise through using integrated AI scenarios. Transforming your recruit-to-retire process with SAP AI to closely connect the employee experience to your organization’s business objectives and improve all activities involving recruiting, career development, travel expenses, retention, and offboarding can be done with integrated capabilities such as:
Transform your lead-to-cash process with SAP AI – from the first marketing contact to post-purchase service and every touch point in between. Improve all activities related to marketing, sales, customer service, order fulfillment, service delivery, invoicing, and accounts receivable through integrated functions such as:
- Intelligent performance predictions in SAP S/4HANA.
- Opportunity scoring in SAP Sales Cloud.
- AI intrusion detection in SAP Customer Data Cloud.
- and more.
Transform your design-to-operate process by using SAP AI to streamline manufacturing and strengthen product lifecycle management (PLM). With SAP AI, you can improve all activities related to identifying, acquiring, designing, prototyping, and decommissioning products or services with capabilities such as:
- Accurate delivery date predictions in SAP S/4HANA Cloud.
- Emissions forecasting in SAP S/4HANA Cloud.
- Visual inspections in SAP Digital Manufacturing Cloud.
- and more.
Transform your source-to-pay process with SAP AI to gain enhanced visibility and transparency into the entire supply chain. Improve all activities related to managing sourcing and procurement, including planning, spend management, contracting, procurement, supplier payment, and collaboration with AI powered functions such as:
- New supplier recommendations in SAP Ariba.
- Predictive analytics for contract consumption in SAP S/4HANA Cloud.
- Automated data enrichment in SAP Ariba.
- and more.
As you can see, there are lots of capabilities which utilizes artificial intelligence in the existing portfolio of SAP solutions. You can learn more about Business AI and AI integrated scenarios here: Artificial Intelligence
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