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Positioning SAP Customer Experience Solutions

Unit 1

Connecting SAP Customer Experience to End-to-End Processes

  • 3 Lessons
  • 25 mins

After completing this unit, you will be able to:

  • Identify how SAP Customer Experience connects to end-to-end business processes to create value for the CRO
  • Analyze how SAP Customer Experience connects to the overall system landscape and its core sub-processes.
  • Use a solution demo to highlight key end-to-end processes of SAP Customer Experience.
  • Exploring the End-to-End Overview of SAP Customer Experience
  • Analyzing SAP Customer Experience with Sub-Business Processes and Dependencies
  • Showcasing the End-to-End Capabilities for the CRO with SAP Business Suite
  • Quiz
    • Go to learning

    Unit 2

    Integrating the Value of the SAP Business Suite with SAP Customer Experience

    • 5 Lessons
    • 1 hr 12 mins

    Learning

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