Knowledge quiz

It’s time to put what you’ve learned to the test, get 8 questions right to pass this unit.

What key capabilities of the Business Technology Platform does SAP Sales Cloud leverage to drive profitable growth for businesses?

Choose the correct answer.

Social media marketing

Email marketing campaigns

Analytics, integration, and extensibility

Print advertising

Which feature of SAP Sales Cloud can quickly analyze documents and emails to extract critical information, identify trends, flag key information, and provide insights?

Choose the correct answer.

Lead and Opportunity Scoring

Business Text Intelligence

Product Recommendations

Language and Sentiment Analysis

Which of the following are included in the entitlement for premium subscribers of GROW with SAP?

There are two correct answers.

Out of the box integration between SAP Sales Cloud and SAP S/4HANA Cloud Public Edition

Access to cloud ERP and HR solutions

Marketing and advertising services

15 Sales Cloud Users

Which SAP Sales Cloud Premium AI capability provides targeted talking points by analyzing account data?

Choose the correct answer.

Lead Booster

Account Synopsis

Email Draft

Joule

What are some of the role-specific AI tools included in the SAP CX AI Toolkit?

Choose the correct answer.

Customer communication, record summarization, object detection, and image recognition

Sales, Service, Commerce, CDP, and Microsoft 365

Data security and privacy protection

Web, mobile apps, browser extensions, and embedded maps

How can users access Premium Generative AI features in SAP Sales Cloud?

Choose the correct answer.

Premium Generative AI features are included with the base package at no additional cost.

By purchasing SAP AI Units.

By signing up for a separate AI subscription.

Premium Generative AI features are not available in SAP Sales Cloud.

Which SAP Sales Cloud feature uses previous successes and failures to assign a score to each new opportunity?

Choose the correct answer.

Business Text Intelligence

Lead and Opportunity Scoring

Product Recommendations

Language and Sentiment Analysis

How does SAP Analytics Cloud transform sales operations?

There are three correct answers.

By fostering collaboration and informed decision-making

By enabling swift responses to trends and opportunities

By delivering product recommendations

By reducing Total Cost of Ownership (TCO) and minimizing integration costs

What can organizations achieve with the addition of SAP Sales Cloud joined with GROW with SAP S/4HANA Cloud Public Edition, premium subscription?

Choose the correct answer.

A lower total cost of ownership and an optimized and integrated lead to cash process

Faster internet speed and improved IT security

Enhanced social media marketing capabilities

Increased production efficiency through Internet of Things integration

10.

What benefits can organizations achieve by adopting GROW with SAP Premium Edition and SAP Sales Cloud?

Choose the correct answer.

Reduced employee turnover rates and improved morale

Increased office space efficiency and reduced energy consumption

A shorter time to value via business AI which allows to automate low value tasks and personalize high value tasks

Improved customer satisfaction through faster response times